Does Zinnia pay their employees well?

According to anonymously submitted Glassdoor reviews, Zinnia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zinnia. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Zinnia?

53% of Zinnia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zinnia 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zinnia?

Software Engineer (27) , Associate (14) , Product Manager (10) , Business Analyst (6) , Senior Software Engineer (6) , Account Service Representative (5) , Project Manager (5) , ASR (Account Service Representative ) (4) , Associate Software Engineer (4) , Senior Associate (4) , Customer Service Representative (3) , Director (3) , Software Engineer I (3) , Technical Lead (3) , Account Services Representative II (2)

What are the pros of working at Zinnia according to real employee reviews?

"Benefits are great!" ((in 21 reviews)); "Great people to work with" ((in 19 reviews)); "4. Good management" ((in 13 reviews)); "Good for the work culture" ((in 13 reviews)); "Work from home is available." ((in 12 reviews))

What are the cons of working at Zinnia according to real employee reviews?

"They managers were not good" ((in 8 reviews)); "Very far, growth is very slow, salary is also low" ((in 7 reviews)); "There have been 3 rounds of layoffs and many roles were moved abroad this year alone." ((in 7 reviews)); "I actually asked for a raise before I left and found out my manager doesn't like when people ask for raises." ((in 5 reviews)); "Poor communication — impossible to get in touch with HR or People teams to resolve issues" ((in 4 reviews))

What are employees saying about Zinnia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zinnia layoffs and their outlook for job security at Zinnia in 2026.

What are the top reviewed Zinnia locations?

Topeka , Greenwich , New York , Bridgewater , Durham , Dallas , Miami , Kansas City , Chicago , Raleigh , Houston , Boulder

Zinnia reviews

3.2

53% would recommend to a friend

(277 total reviews)

George Esposito

21% approve of CEO

54% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Senior management

Zinnia has an employee rating of 3.2 out of 5 stars, based on 277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zinnia employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

277 reviews

4.0

Jan 13, 2023

The Operations Team Needs More Improvement

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Competitive pay. Excellent benefits (mostly). Moving toward a people first organization. Embracing diversity initiatives. Work from anywhere. No archaic dress code rules (especially nice for those working from home). Increasing transparency (mostly). Great managers and colleagues. Depending on the manager, great work life balance. Overall excited about what has changed and what is said to be changing. I mostly love working here, especially after the changes made by the exec team, but sometimes it's really stressful on ops.

Cons

If you are salary, it's an unlimited PTO policy, which is not that great if you're in operations, which is consistently short-staffed. While the company leaderships seems to be transparent, the operations team still has a long way to go. The tools and docs for the business services and operations teams, especially ones for how to process work, are pretty dreadful.

Zinnia Response

3y

Thank you so much for your insight and comments. We are excited about all the changes that have been made while also recognizing we have a long way to go. Building a culture that empowers those around us requires full transparency and we will continue our efforts to increase communication and transparency. We are constantly searching for new team members that will fit into the fast pace and, yes, sometimes high-stress, environment. Our goal is to pursue excellence at all levels, which means in the team members themselves and staffing. Please refer anyone you feel would be a fit for us! We’d love to hear from them. Thank you again for your insight and we will work to continue to address these concerns.

2.0

Jan 8, 2023

Failing Slow

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with and health care benefits

Cons

No vacation as everyone’s overworked, poor leadership

Zinnia Response

3y

We are committed to building a great culture together and work/life balance is a major component of that. We are working to ensure all team members have the ability and security to build not only their professional lives but their personal lives as well. We sincerely appreciate the time and effort all our team members put into their work lives and as well as the feedback to help us improve along the way.

2.0

Jan 1, 2023

Zinnia (formerly SE2) Account Services Rep (BPO Call Center Annuities)

Account services representative

Recommend

CEO approval

Business Outlook

Pros

Maternity leave, learn about annuities, flexible with doctor appointments

Cons

Dismal pay, greedy financial advisors, opportunities for advancement nonexistent if you aren't in Kansas, lack of diversity and innovation

Zinnia Response

3y

Thank you for providing this information. Through insight like this, directly from our teams, we will be able to create better outcomes for everyone. Zinnia is a new organization, and we strive to maintain an open mindset where everyone is included and empowered to create a culture of excellence. We have made steps since the launch of the new company and will continue to make steps to create that excellence in every aspect of our culture. Appropriate accommodations for the visually impaired is an excellent suggestion, and we will work with management to incorporate that vital need into our operations. Thank you again for your openness and feedback.

Viewing 259 - 261 of 277 Reviews

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The Operations Team Needs More Improvement

Failing Slow

Zinnia (formerly SE2) Account Services Rep (BPO Call Center Annuities)

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