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      Zirtual

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      Zirtual reviews

      3.4

      59% would recommend to a friend

      (171 total reviews)

      Maren Kate

      67% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Zirtual has an employee rating of 3.4 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zirtual employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      171 reviews
      3.0
      Apr 6, 2015

      The idea & most clients are great, the day-to-day is definitely not.

      Zirtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot to like about Zirtual- obviously, working at home is awesome for a lot of folks, and the idea of the company is really cool. I have great relationships with my clients and enjoy that I get to meet & work with so many different people in such different industries. You learn a lot. The company's management is enthusiastic and asks your opinion on everything.

      Cons

      It's crazy trying to keep up with the demands of so many clients at the same time (there's often so much work that it cannot fit into a 40 hour work week, so much for "work life balance"), and you are often left to your own devices to resolve issues and solve problems. Company policies often conflict with client wants/needs, and it's not easy to get answers on how to handle these situations. Company policies are also constantly in flux, so you're often aiming for a moving target.

      1.0
      Mar 11, 2015

      Great in theory, yes. Horrible in execution.

      Zirtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Assistants get benefits. Work from home. No traffic. There really is not much else that is positive about working here.

      Cons

      Very little training. Middle management is clueless; Low Pay (less than the minimum wage in San Fran, Oakland, CA.) Customers are told that they are matched with a ZA based on their preferences; only gender & time zone location.Encouraged to give feedback but only if it is positive. Discouraged from contacting anyone in upper management. Maren, Collin, & Eric can all be as sweet as saccharine but are the Pod Leaders, the Assistant Pod Leaders, the District Managers? What about the people in HR? If I may ask, "why the Kaleo board?" To discourage ZA's from asking questions to PL & APL's? #1 you do realize that it takes longer to look up and search for a question and ensure that it has not been asked than it is to simply ask it. #2, if more training was provided then ZA's would not be asking so many questions. Finally, if rules and procedures did not change SO often then ZA's would not have to ask and re-ask to make sure they are following procedure.

      5.0
      Nov 13, 2014

      Great Company; Great Future

      Zirtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is great. Employee relationship with full time guaranteed # hours. New quarterly bonus potential. They offer competitive medical benefits, dental, life insurance and flexible spending accounts for child care and medical expenses.

      Cons

      Company is trying to manage growth and tweak the great product of providing virtual assistants which results in a lot of changes as they find what works and what doesn't.

      Viewing 28 - 30 of 171 Reviews
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      ReviewsZirtual reviews

      Glassdoor has 213 Zirtual reviews submitted anonymously by Zirtual employees. Read employee reviews and ratings on Glassdoor to decide if Zirtual is right for you.