ZoomCare reviews

The company is incredibly fake. You will be required to do the work of multiple individuals. You will be doing this in a 10-12 hour day. All while seeing multiple patients. You are the receptionist, the lab tech, the assistant, the insurance person and much more. Sounds like fun? sure, but remember that in any other business these are all dedicated positions...why? because each one require focus and attention. Best part? you won't make more than $12 a hour. Management will not communicate with you. Expect to send a email with no response. Expect to leave a voicemail and never get a call back. Expect to apply for time off and never get it. Zoomcare works around the system. You will get certified to work with blood, basic first aid and what not, but it will be through their own program. Meaning that certificate you get (through the bad training/tests) will be useless elsewhere. You can not take a "zoomcare certificate" to a legitimate facility or clinic. It is not anything close to like a simple redcross certification. Why do this do this? because its cheap and they save money. Turn around here is incredibly high and short. A few months at most.

Where do I begin? For one you start at $15 an hour which isn't great in Portland or Seattle where all the companies are based. You're effectively a medical assistant, yet getting paid like a secretary. Anywhere else, a phlebotomist starts at $18, but oh nononono not at dear old Zoom Care. If you last six months, you get bumped to $16.50 an hour and then $18.00 after the year. Which is a long time to wait for the hell that they put you through. You'll be doing 3 jobs, checking people in, running labs and dispensing meds. And that's just when you start. Once you're phlebotomy certified, they expect you to do blood draws too while everything else is going on. It's a high stress job at 40 hours a week dependent on the clinic all while following a "zoom-y" policy. If you don't follow these policies to the T, you get yelled at by upper management in the most passive aggressive way possible. Did I mention upper management has no experience in medicine besides being apart of Zoom? Because yeah, it's definitely a thing. As a Clinic Associate, you don't get listened too, dismissed and worst of all, blamed for anything that happens. They expect you to be perfect out the gate which no one is. This job turn over is super high, in the batch that I got hired with, everyone is already looking for other jobs because we're paid so poorly for doing a million things at once and then getting yelled at when we miss one thing. Upper management micromanages so hard and literally will only quote the precious Zoom playbook. Those who have talked back have been nit picked harder than any other associate and are threatened to be fired over mistakes that others make as well. However, those who don't talk back are treated ok, just don't expect anyone to actually listen to you. I have lost a lot of sleep over this job because the only way to get time off is to swap shifts resulting in 80 hour work weeks with little support and sympathy. I feel like garbage at this job and whenever I ask for human requests, I feel like an idiot because upper management makes me feel so. If you're looking for medical experience, do something else, anything else really. But don't come here if you want your soul sucked out. (PS upper management voted Trump)