Does ZoomCare pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomCare employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ZoomCare. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at ZoomCare?

34% of ZoomCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomCare 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at ZoomCare?

Clinic Associate (34) , Provider (21) , Associate (16) , Physician Assistant (12) , ZoomCare Associate (11) , Clinical Associate (9) , Help Team Associate (8) , Manager (8) , Zoom Associate (8) , Clinic Assistant (5) , Medical Assistant (5) , Zoom Associate (ZA) (5) , Billing Associate (4) , Anonymous (3) , Billing Specialist (3)

What are the pros of working at ZoomCare according to real employee reviews?

"The other associates were great people and very helpful." ((in 33 reviews)); "Good benefits" ((in 13 reviews)); "Great schedule and pay." ((in 13 reviews)); "Great people and culture." ((in 11 reviews)); "There were opportunities for clinical staff to move into other roles, and we frequently brought in new people to give them a shot at something different." ((in 6 reviews))

What are the cons of working at ZoomCare according to real employee reviews?

"Pay is low and provider is made to feel like COG" ((in 22 reviews)); "I had 8 different managers over 2 years." ((in 20 reviews)); "The leadership is terrible." ((in 16 reviews)); "Actually getting to USE your PTO is often difficult without planning time off way in advance." ((in 9 reviews)); "Annual raises that are not competitive with the current market." ((in 7 reviews))

What are employees saying about ZoomCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomCare layoffs and their outlook for job security at ZoomCare in 2026.

What are the top reviewed ZoomCare locations?

Portland , Seattle , Hillsboro , Tigard , Bellevue , Beaverton , Lake Oswego , Brooklyn , Jackson , Denver , Vancouver , Edmonds , Oregon City , Wilsonville , Baltimore

ZoomCare reviews

2.8

34% would recommend to a friend

(381 total reviews)

Jeff Fee

37% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (381 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

ZoomCare has an employee rating of 2.8 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ZoomCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

381 reviews

1.0

Sep 12, 2017

Obvious Fake Reviews!

Family nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

The "positive" reviews on here are obvious fake reviews from the management that stink of desperation. This company looks great on paper, but fails miserably in practice. Very few pros. Working 3.5 days a week is one of the only ones mentionable.

Cons

Very rigid company structure that does not encourage independent thinking. Either you do things "the zoom way" or you can leave. Everything is protocol driven and they severely restrict your ability to practice as a clinician. You don't get to use your clinical acumen. You are forced to practice in a very specific way that is highly retail driven. Their managers have retail rather than clinical backgrounds yet they dictate how you practice.

2.0

Apr 22, 2017

Half minded CEO

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked with many talented and fresh-minded individuals.

Cons

All they cared about was their silly esthetics and their bottom line.

2.0

Mar 8, 2017

I Would Not Recommend Working at Zoom+Care.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Associate role provides lab, phlebotomy, and overall patient care experience that is good for someone looking to move up in healthcare (outside of Zoom+Care) or apply to a medical program. The Provider role pays well compared to the other healthcare systems in the area. My co-workers in the clinics are wonderful and we all work well together.

Cons

No leadership - management is unsupportive, unavailable, and lacks the ability to lead and empower a team. Unrealistic and unsafe expectations for patient care, including seeing all chief complaints within a 15 minute window (this include female pelvic exams and mental health visits) in order to boost profits and patient counts. No solidified or reliable bonus structure. Constant turnover. No support for post-clinic patient care, which now includes the removal of the company phone number for patient use. Patients are now directed to chat or visit clinics to complain/resolve issues with no regard for a complete patient experience. The home-grown technology used within the clinic systems that the company is proud of seems to fall apart daily and disrupts patient care - all the while claiming to be a Technology company first, Healthcare company second. Healthcare should never be put second, patient care should always be the #1 priority.

Viewing 19 - 21 of 381 Reviews

Jobs at ZoomCare

Medical Assistant - M-F Midnight South Lake Union

ZoomCare

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Company ratings over time

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Obvious Fake Reviews!

Half minded CEO

I Would Not Recommend Working at Zoom+Care.

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