ZoomCare reviews

very high turnover management out of touch

My experience was prior to the Peacehealth acquisiction but at the time they were too rigid with work hours, and location flexibility, the ZA or Zoom associate at your given location could make or break your experience as a provider, and since the ZA had a different manager than you did as a provider goals were not aligned. I would have stayed longer as a provider if I could have flexed hours at another location or if a different ZA was available to me, my first ZA was incredible but moved locations and was in a situation where the ZA I had or the floats (not all) did make patients cry, which was hard to deal with as a provider, 1 was like having a patient who was also not able to perform there job and since the manager was different the concerns were not addressed adequately, these things could have been solved or addressed easily, but at the time the organization structure wasn't there. It may be different now but I would say this is a concern to look for as a future employee that the goals and the structure aren't in alignment enough to allow you to serve patients optimally.