ZoomInfo reviews

3.8

73% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Trauma bonding with your peers. Made some actual lifelong friends while commiserating over how we were treated while working here. Your colleagues will be your one and only life raft and somehow ZoomInfo continues to land incredibly smart, resilient people with a good sense of humor (unless they are director+).

Cons

Senior leadership across organizations has absolutely no vision, emotional intelligence, or basic humanity. Instead of developing a marketing strategy for the second half of the year, leadership sent out a Google form to the entire org that essentially said “we don’t know, what do you think we should do?” This place has zero intellectual safety. They want employees in a constant state of fear so you have no time or energy to think about anything except working harder to keep your job. And thats exactly what you should do if you care about not being exited without warning.

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ZoomInfo Response
3w
I truly regret that your ZoomInfo experience felt this way. The recent restructuring in sales and marketing has been tough for many, and those decisions were exceedingly difficult, not made lightly, and by no means a reflection of the talent of the people impacted. We care deeply about fostering strong teams, thoughtful communication, and a respectful workplace. We appreciate your recognition of the talented colleagues you worked alongside and your willingness to share candid feedback. Thank you for everything you have done for ZoomInfo and best of luck in your next chapter. – Dennis Sevilla, ZoomInfo CMO
Viewing 28 - 30 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.