Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,280 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (221) , Account Executive (168) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 230 reviews)); "Culture is great and they promote from within." ((in 170 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 122 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "Great benefits and truly talented teammates." ((in 98 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 79 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 37 reviews)); "Favoritism is pretty rampant." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Seattle , Atlanta , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(472 total reviews)

Henry Schuck

76% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

472 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Feb 23, 2026

ZoomInfo

Outbound sales development representative

Recommend

CEO approval

Business Outlook

Pros

Good product, feeling pressure from Clay though.

Cons

Cuts to pay and bonuses

5.0

Feb 17, 2026

Great Place to Grow If You’re Willing to Put in the Work

It manager

Recommend

CEO approval

Business Outlook

Pros

Strong performance-based rewards Opportunities for advancement Fast-paced, growth-oriented environment Exposure to modern tools and evolving technology

Cons

High expectations and performance pressure Fast pace can feel demanding at times

ZoomInfo Response

4mo

Thank you for the thoughtful review and for growing your career with ZoomInfo over several years. We are glad the performance-based rewards, advancement opportunities, and modern tools are helping you make an impact. Your feedback on expectations and development matters and we will keep investing in clear goals, growth programs, and transparency. – Jennifer Creticos, ZoomInfo Chief of Staff

1.0

Feb 11, 2026

Churn & Burn culture

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Management is relaxed later in the day and no dial/email metrics required as long as number is hit

Cons

Seems very churn & burn. People always constantly put on PIPs and team turnover is insane either way is to go upmarket to avoid pip. Top performers don’t share secrets as they mass email/text and main top performer speaks high level and never shared any tips in terms of being successful. Very outside of the box mentality to be successful.Also cut accelerator bonuses in half and AEs commission rate.

ZoomInfo Response

5mo

Thank you for taking the time to share such detailed feedback. I'm sorry to hear your experience as an SDR with us has been less than perfect. My goal is for all our SDRs to feel supported while building a long-term career in Sales. Our SDR leadership prioritizes clear coaching, fair opportunities to improve, and transparent incentives. Our turnover levels are actually quite normal for SaaS, but we're exceptionally proud of our number of promotions – over 600 in the Sales organization alone in 2025. Regarding your comments about going upmarket, this is a company-wide strategic shift that all employees from Sales to Marketing, Product, Finance, HR, etc. are all pulling together on. Your input will be shared with our HR and SDR leadership teams. If you have more concerns, my door is open to you. Thanks again for taking the time to leave feedback. – Sean Dwyer, ZoomInfo VP of Sales Development

Viewing 31 - 33 of 472 Reviews

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ZoomInfo

ZoomInfo reviews

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ZoomInfo

Great Place to Grow If You’re Willing to Put in the Work

Churn & Burn culture

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