ZoomInfo reviews

3.8

73% would recommend to a friend

(2,212 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 25, 2024

Hiring Recruiter Heather Campbell

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had to take this time to sit and write this review about the most amazing, dedicated, hard working recruiter I have ever had the pleasure of working with. I have never met someone so passionate about the success of her recruits. I was looking for a position at ZoomInfo in a brand new vertical and Heather took the time to not only assist me in securing an interview but after I did not get the role she had lined up an interview for me in another department for the following week aligned me with the hiring manager and sent over word from both the former hiring manager of my fit for the position but also from herself. She is constantly available when I need assistance or guidance before the interviews providing ample feedback, interview prep material and insights into the hiring team. I cannot stress more how breath taking it is to have someone on your side who takes a genuine pleasure in seeing you succeed even when they don’t know you personally. If you’re looking for a new role in your career make sure your first call is to Heather! She will go out of her way and even put you in touch and sell your worth to other recruiters who may not even be in her vertical. Heather, thank you so much for all you’ve done, you are truly appreciated.

Cons

There is not one con about Heather Campbell.

4.0
Jan 23, 2024

Tremendous Growth Potential, Equal Risk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are so many growth opportunities for employees who are willing to come in with a good attitude and give their job 200%. The onsite kitchens are always stacked with snacks to keep you nourished throughout the day. The CEO is still as active and committed to the company's success as he was on day 1. The benefits at ZoomInfo -- if you have space to use them -- are very generous, including unlimited PTO, health insurance options, and a 401(k) employee match. The organization has many employee resource groups (ERGs) and is committed to nurturing diversity, equity, and inclusion.

Cons

There performance bar is set high at ZoomInfo --in addition to being nervous about layoffs, you should also be concerned about the security of your job if you aren't consistently exceeding your goals. The CEO and leadership sentiment of, "if you don't like here, then leave" is a cold approach that feels very shut off to feedback. There are leaders at the company who have been there since the organization was a small startup, and they're typically the ones who contribute to a sour workplace culture. ZoomInfo has a rigorous hiring process now, but the people who were grandfathered into their leadership roles have not been held to the same standards. The HR department is an example of departments that were founded based on long-term employees -- the core HR team is comprised of personal best friends, which makes the department feel cliquey. When it comes to the rest of the HR roles, there seems to be a high level of turnover/layoffs, and when HRBPs join the organization, they aren't equipped to take action on employee concerns. This was evidenced by my own personal experiences reporting issues to HR (the lack of action regarding my reports ultimately resulted in my voluntary departure from the organization) as well as the experiences of other former employees.

Viewing 433 - 435 of 2,212 Reviews

Glassdoor has 2,260 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.