Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,265 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 228 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 120 reviews)); "•Good Benefits Package" ((in 98 reviews)); "Good pay and my life changed a lot after joining here." ((in 88 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 12 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

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ZoomInfo

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 2, 2021

great

Sales representative

Recommend

CEO approval

Business Outlook

Pros

great company to work for

Cons

none at all if im being honest

4.0

Feb 1, 2021

Great people and fun vibe

Learning manager

Recommend

CEO approval

Business Outlook

Pros

Fast-moving, opportunity to grow, engaged teams

Cons

Poor communication and low paying

ZoomInfo Response

Thanks for your feedback. We’re glad to hear that you’re enjoying your team at ZoomInfo. We are proud to have a culture that encourages and rewards teamwork. We strive to provide abundant growth opportunities for our employees to be able to find their perfect fit. As you know, we have grown rapidly over the past year and have experienced some challenges with communication as a result. We’re currently rolling out programs to help improve communication issues as we know this is important to our employees. If you have any additional feedback, please feel free to reach out to us at HRfeedback@zoominfo.com. -Paige, Employee Experience

5.0

Jan 15, 2021

Great new job!

Learning and development manager

Recommend

CEO approval

Business Outlook

Pros

Great onboarding, company culture, supportive team, great training

Cons

none come to mind now

ZoomInfo Response

Thank you for this positive feedback. We’re incredibly proud of how we have maintained our award-winning culture in the midst of a pandemic. You mentioned onboarding and training – we have been laser-focused on both of these as they are crucial to supporting our talented employee base when we are all working from home. Thanks again for your perspectives, and if you have any additional feedback, please send us a note at HRfeedback@zoominfo.com.

Viewing 601 - 603 of 2,217 Reviews

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