ZoomInfo reviews

3.8

73% would recommend to a friend

(2,216 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

interesting product and a lot to learn and grow

Cons

no benefits or bonuses and you are not part of the company success

5.0
Jun 4, 2024

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Good work-life balance - I always had an option to manage my work timings. With hybrid working model this gave me the right work-life balance. I'm able to spend good time with family & be productive at work as well. 2. Dynamic work culture - It's fast paced & you keep adapting to better process, initiatives that aligns to the goals of the company 3. Career Growth - Employees can capture their career aspirations in tool as part of their individual development & work with their leadership to meet those aspirations. 4. Collaboration - Work with global teams & get to learn & share your ideas

Cons

No Cons at the moment

1.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

I cannot think of any

Cons

Hi turnover rate. Terrible base pay, & commission. Ten dollars per lead? (well below industry, do your homework mgt) The lead routing system is awful. You end up competing with your peers for the unreachable amount of dials you are required to make. We should be competing with our competitors, NOT our teammates. It promotes BAD behavior. Mgrs focus on quantity not quality. Personally have witnessed this on all too many occasions. Not an easy job If you have family commitments.

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ZoomInfo Response
2y
Thank you for sharing your feedback. We're disappointed to hear about your negative experience as a Sales Development Representative (SDR) at ZoomInfo. We take your concerns about turnover rate, compensation, and the lead routing system seriously. We are continuously evaluating our processes to ensure they promote collaboration and success and in fact we are restructuring the New Business Sales Team so that every rep is focused on a specific segment. We expect this to drive improvement in win rates, ASP increases in up-market segments, better retention downmarket, improved enablement, and more role specialization. Regarding compensation, we apologize if there was any miscommunication during the recruitment process. We strive to provide accurate information to all candidates. As you know a seller's OTE reflects your total POSSIBLE commission plus your base salary pay so at the time of your conversation with your Recruiter that may have been the case. We appreciate your feedback and are committed to making positive changes.
Viewing 652 - 654 of 2,216 Reviews

Glassdoor has 2,264 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.