ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Oct 27, 2021

ZoomInfo does not care about people, they care about profit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a great product. That’s where the accolades end.

Cons

The politics, the hypocrisy and the lack of compassion towards team members. For example, a VP was fired over Christmas and our team sat through countless meetings about changes but not once did they ever speak the former-VP’s name, announce to us that they were let go or offer any kind words about their time at the company. It was like they had disappeared that leader and pretended they never existed. That executive was replaced with a new leader with zero experience in the field. The general consensus among the team was that the C-suite hired someone who would follow directions, not push back. Once, we received an email from the CEO explaining that if we wanted to do well, we’d need to put in long hours. The whole email made it clear that he expected us to work outside of our 9-5 for success. It was framed as being a Red Sox player, not a Pirate. Little did we know, that would foreshadow a host of layoffs, all of which had no basis in performance. These layoffs were enacted after months of direct managers telling us not to worry about losing our jobs. The people let go ranged from directors to managers to individual contributors. The biggest reason for this review is the way those layoffs were handled. No one was told what was going on, the fact that this was a restructure was never mentioned to the people being fired. Now, months later, they are re-hiring for the same roles they terminated a few months back. Bottom-line: ZoomInfo does not care about it’s people, they care about getting what they need in the moment and moving on with no remorse once they change course. Don’t drink the KoolAid.

4.0
Oct 24, 2021

Fast paced, I like working here

Recommend
CEO approval
Business Outlook

Pros

* Fast paced, not bogged down with peripherals. * Ability to affect change. * Good compensation. * Very flexible time.

Cons

* Some things are not passed around enough, so not everyone is aware of everything, only people "in the know"

Viewing 1663 - 1665 of 2,217 Reviews

Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.