ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good people within the account executive teams. - Above average basic salaries for an AE role. - Remote work.

Cons

Unfortunately I left my role at my previous company to join Zoominfo as I was lured in by the generous basic salary. The guy who hired me was fantastic, he was US based but worked UK hours but was incredibly knowledgeable and went above and beyond to bring me up to speed. He was eventually moved back to the US with a deserved promotion and this is where the experience went drastically down hill and has not improved for the last 4 or so months. The guy who is supposed to be the "VP of international" is far from an effective leader. He operates through fear and brings no value to the team or EMEA org. He visited the office and spent 95% of the time shouting at everyone, rather than offering value, jumping on calls, lending a hand on key deals. It truly is a toxic environment with him at the helm. Everyone at Zoominfo wants to succeed, he seems to think that no one wants to achieve, micro manages, sends emails out of hours that do nothing but invoke anxiety across the team. Across the board I know peers who are actively searching for new roles and other members of the team are signed off with stress. I would urge anyone who is potentially looking for a role at Zoominfo to re-consider. Whilst the basic is slightly higher than what you might expect elsewhere it is not worth this toxic environment. The commission structure is also poor, your OTE is not realistic as you only get paid when the customer pays you as an AE are expected to chase customers paying just to get to paid on the deals you sell. The leadership team need to realise that the product is also nowhere near where it needs to be for EMEA. The data is sub par and the price point is aligned with the US pricing scheme. This makes it particularly difficult with current market conditions. It feels very reactionary with the current leadership team in place, with very little thought to the mid-long term future of the EMEA org.

2.0
Mar 25, 2022
Recommend
CEO approval
Business Outlook

Pros

The product is fair for US info - for the rest of the world it is useless.

Cons

This is a great place to work to loose your spirit and soul. Looking to move everything and everyone to the East where labour is cheap. Each department is working in silos - no one cares about the other, just about team goals. Get ready for meetings that start at 6:00 AM and end at 10:00 PM across the world any everything in between - hopefully work/life balance isn't on your priority list. Many of my colleagues left - there is a constant change in headcount. Sales team members change like socks.

1.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Currently, no pros team is under huge pressure. 2. All Pros and Benefits were stripped out from the team. 3. Shift, Cabs, and shift allowance were gone for most of the employees. 4. Best part of Pros is they threaten some of the employees they are going to strip their benefits in the name of performance.

Cons

After the recent recruitment of Managers and TLs, the team is under heavy pressure. All the benefits were stripped from employees and shifts were changed without team knowledge and he's giving orders to the team to obey for it. The senior manager doesn't care about employees and their opinions. He's behaving kind of a dictator. He doesn't care about the process and doesn't know the process and his goons as well. They don't know how the Product or Software company will work. They trying to bend the Zoominfo rule and policy for their own selfish. Trying to implement their BPO style of work. Zoominfo will give first preference to their employee and but now these goons implement all torturing kinds of work. Whatever we ask they will say cost-cutting, management decision and culture. The Senior Manager trying to cut the Indian team from the US management and trying to run it in BPO style and torturing employees. If no one looks into this issue soon most of the employees in the Data Research team will leave and it will become Zoominfo BPO and these goons will do typical worst Indian management. These guys are not fit for the organization and soon they will spoil Zoominfo reputation.

avatar
ZoomInfo Response
3y
Thank you for taking the time to leave feedback. As a growing team, we are bound to have challenges, but all our leaders and team members are receptive to feedback and we are ready to grow and get better together. We measure engagement monthly with pulse polls, and we have an annual engagement survey that we deploy to the whole organization that informs our yearly culture planning. From this survey, each manager is given an overview of their department-level results as well as coaching on how to both make improvements and leverage their strengths. Regarding benefits, Zoominfo provides the best in class benefits to its employees. There are changes happening always in those policies to keep up the parity between various teams and align to industry standards related to their job profiles. We aim to build high-functioning teams with empowered individuals who feel confident and supported in hitting their numbers. I’m disappointed that your experience is not positive. My door is always open to discuss any feedback. Please reach out to me if you have any additional thoughts on how we can do better. Venky Ramasubramanian, Vice President, Engineering and India lead
Viewing 1753 - 1755 of 2,217 Reviews

Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.