ZoomInfo reviews

3.8

72% would recommend to a friend

(2,195 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The brand is widely recognized.

Cons

Wildly unethical leadership. Also incompetent -- and there is so much 'software bro' hubris it won't accept accept reality and do what's best for clients and employees. Many/most employees are scared for their jobs. And the hype is off the charts -- reps are compelled to promote new capabilities that are half-baked and the company doesn't use itself.

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ZoomInfo Response
10mo
Your feedback is important to us, and we take concerns about leadership and culture seriously. We're continuously investing in leadership development and fostering an environment where open dialogue and diverse perspectives drive better outcomes for all of us. While we understand you've moved on from ZoomInfo, we'd welcome the opportunity to learn more about your experience to help us improve—please feel free to reach out to me directly if you're open to sharing additional feedback. --Julie Cavanaugh, VP of Account Management
2.0
May 1, 2025

Lost direction

Recommend
CEO approval
Business Outlook

Pros

Globally distributed workforce, good tech stack, good comp.

Cons

It looks like the company lost direction, with too many changes and many immature leaders running the show. Their stock price is going to gutters. They are too pricey for the customers. They have too many people to do the work.

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ZoomInfo Response
1y
Thank you for taking the time to share your feedback and for your contributions to ZoomInfo over the past 4 years. We appreciate your recognition of our global team, strong technical foundation, and competitive compensation. I want to address the concerns you've raised about direction and leadership. While change can create questions, ZoomInfo has actually sharpened its focus as the category-defining leader in B2B Go-to-Market (GTM) Intelligence. Our recent launch of our GTM Intelligence platform demonstrates this clear direction, unifying our solutions to help over 35,000 companies find, convert, and grow their customer base more efficiently. No other company has the breadth and depth that we do in this space. Our platform delivers measurable ROI for customers. Our AI-powered platform now provides access to over 100M companies and 500M contacts, enriched with buyer intent, hiring data, and tech intelligence, delivering value that justifies the investment. While market conditions may fluctuate, our focus remains on building long-term value through innovation and customer success. We continue to invest in our platform, our people, and our future, guided by a clear vision of modernizing how businesses go to market. We value transparent feedback, both private and public, and use it to continuously improve. Thanks again for sharing your perspective.
2.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid Management and good team dynamics

Cons

Very bad system to help new SDR's succeed. You NEED to put in ridiculous OT to make quota while people in the same role have more resources and don't have to put in any extra time. Extremely unfair and affects motivation.

Viewing 247 - 249 of 2,195 Reviews

Glassdoor has 2,243 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.