Is Zscaler a good company to work for?

Zscaler has an overall rating of 3.4 out of 5, based on over 2,754 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at Zscaler to a friend and 61% have a positive outlook for the business. The best reviews about Zscaler have been left by employees working as Customer Success Manager , Regional Sales Manager and Sales Development Representative (SDR) .

Does Zscaler pay their employees well?

According to anonymously submitted Glassdoor reviews, Zscaler employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Zscaler. This rating has been stable over the past 12 months.

How satisfied are employees working at Zscaler?

60% of Zscaler employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zscaler 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Zscaler?

Regional Sales Manager (178) , Software Engineer (129) , Sales Engineer (89) , Senior Software Engineer (68) , Customer Success Manager (65) , Technical Account Manager (56) , Account Executive (52) , Sales (45) , Sales Development Representative (SDR) (42) , Associate Software Engineer (37) , Staff Software Engineer (30) , Technical Account Manager (TAM) (26) , Product Support Engineer (22) , Manager (18) , Customer Success Manager (CSM) (17)

What are the pros of working at Zscaler according to real employee reviews?

"Great Technology and Culture!" ((in 246 reviews)); "Good work life balance and team collaboration" ((in 135 reviews)); "Great people and products." ((in 134 reviews)); "Great Leadership and Mentoring" ((in 107 reviews)); "work culture and people are good" ((in 105 reviews))

What are the cons of working at Zscaler according to real employee reviews?

"Bad managers very micro management" ((in 51 reviews)); "Frequent layoffs with poor communication" ((in 21 reviews)); "Lack of diversity in some departments" ((in 7 reviews))

What are employees saying about Zscaler layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zscaler layoffs and their outlook for job security at Zscaler in 2026.

What are the top reviewed Zscaler locations?

San Jose , Raleigh , New York , Boston , Dallas , Chicago , Washington , Austin , San Francisco , San Diego , Atlanta , Detroit , Sunnyvale , Minneapolis , Denver , Nashville , Columbus , Los Angeles , Philadelphia , Pittsburgh , Orlando , Saint Louis , Plano , Houston , Indianapolis , Milpitas , Santa Clara , Seattle , Tysons Corner , Arlington

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Zscaler

Zscaler reviews

3.4

60% would recommend to a friend

(2,514 total reviews)

Jay Chaudhry

75% approve of CEO

61% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.4

Diversity & inclusion

3.3

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

3.0

Senior management

Zscaler has an employee rating of 3.4 out of 5 stars, based on 2,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zscaler employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 13, 2023

Should we get ready for round 3 of layoffs?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remembering COVID stock price makes me smile and being THE leader in Gartner MQ

Cons

We’ve been in what feels like a hiring freeze since late 2022 w/ exception of key roles. Hiring has slowed down drastically across all teams. Yet P&C keeps hiring? How does it make sense to hire additional recruiters when we just laid off 177+ people in March? This was after the layoffs in November 2022. What roles are they hiring for? Seems like a joke at this point. Too many siloed teams within P&C that didn’t need to be built out just yet. Focus on growing teams that make an impact to the products, sales, growth etc first.

2.0

Jun 10, 2022

Very Poor Sales Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong technology in the core products Stable executive management which drives positive overall company culture

Cons

Very poor sales culture that's very political with lots of egos and infighting. It's hard to make good money anymore. They keep slashing the number of accounts per RSM while still jacking up quotas. They act like RSMs should feel so lucky to work here when they treat us like whipping boys and no one is happy.

1.0

Jan 13, 2022

Morality Need Not Apply

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Stock, non-sales field teams (Support, PS, CS, Sales Operations) If you worked for AppD you are untouchable. Promotions in sales are common

Cons

If you don't come from AppD you risk termination. TERRIBLE offshore tech support Incredibly Political since new CRO brought in hundreds from AppD In house promotions receive about 2/3 the compensation of peers hired from outside the org

Viewing 28 - 30 of 2,514 Reviews

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Jobs at Zscaler

Sr. Staff Platform Engineer— OpenStack & Storage Infrastructure

Sr. Staff Platform Engineer— OpenStack & Storage Infrastructure

Sr. Production Engineer

Principal DevOps Engineer

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Should we get ready for round 3 of layoffs?

Very Poor Sales Culture

Morality Need Not Apply

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