accesso reviews

3.8

65% would recommend to a friend

(41 total reviews)
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Lee Cowie

Not enough data to show CEO approval

60% positive business outlook

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41 reviews

Reviews about "Compensation"

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5.0
Jun 24, 2019

Culture of respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee focused, latest technology, industry leader, fun atmosphere, great benefits, higher than average pay

Cons

Global company means 24x7 support

1.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

The PTO policy is fairly generous and there are snacks and drinks. There are also fun Fridays - most of them are a fun diversion. Able to work remotely if warranted.

Cons

I'll start off by saying I did genuinely enjoy working here and I did believe in the product offerings initially. Not any more though. The company grew fast but didn't quite have mature enough processes in place to support the expansion. The codebase is dated and new features are constantly being piled on top of it like a Jenga tower. Maintaining a wobbly structure is not sustainable. There are efforts to modernize the tech used and well as migrating to cloud infrastructure, but I predict the earth will orbit around the sun a few more times before that is completed. The day to day activities for most devs remain within the legacy codebase. Several of the senior leadership are considered "lifers" and don't seem to be too bothered by this, but this kills marketability and growth for a dev. Let's hope for the sake of those people the company never goes under, because I can only imagine how they would fare in a technical interview after their dev muscles have atrophied after all those years. The company also over commits more often than not with tight delivery dates for its clients, which leads to corners being cut, putting in extra hours to meet the deadline, and a less than ideal architected solution. Finally, the pay is almost insultingly low. The company runs very lean and compensation takes a hit because of this. They claim it's offset by benefits, but if you actually do the math and compare to other companies in the area, you'll see it's really not competitive. On top of that, you have on-call rotations and an unofficial policy to work 45 hours, even though it is never explicitly stated in the employee handbook, but I guess they can't legally put that in there since they aren't paying you for the extra hours. This used to be micromanaged heavily. Don't they realize this effectively forces employees to fudge hours? To be fair, they've gotten rid of that strict minimum within the last year or so, but they are still micromanaging capitalizable hours. I suppose I only have myself to blame for being complacent with this, seeing as I knew what I was getting into. I was ok with that trade off due to the company culture and values along with all of the prospective business new clients would bring by being a leading solutions provider in the industry, but when a lot of that has changed within the past couple of years, it's time to move on.

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accesso Response
7y
Since 2012, accesso has experienced significant growth. From a single entity with $46 million in revenue generated to now 6 product groups with over $136 million in revenue, our client base has doubled with new contracts executed annually. We’ve expanded into regions of the world we’ve never operated in before and have added many new employees to provide additional support for our current staff, including the stand-up of new teams internationally. As you know, our internal processes around product delivery, client services, and business operations has continually shifted based on feedback shared by you and your peers during your leadership one-on-ones, group town halls, and our employee engagement surveys. Based on your Glassdoor review, we are happy to hear that some of the changes we’ve made so far have made a positive impact for you. We do recognize that we still have much opportunity to continue improvement and we hope you were as vocal in your annual survey this year as you are in this forum. Much time and focus is put into analyzing each employee’s feedback from these surveys, which allow our senior and executive leadership teams more visibility into how and when they should make changes that will be both meaningful and appropriate for our collective teams without negatively impacting the business. Changes like technology transformations in R&D are a long-term effort that will take years to fully complete and you may not be able to see immediate improvements in the production environment. It doesn’t mean they aren’t happening, but it does sound like we can do a better job of communicating what is happening and we will. It’s certainly been an exciting time for the company these last several years and each of our employees have contributed to our growth in some capacity. We know that thank-yous, recognition awards, and company-sponsored fun perks and events will only go so far to show you how much we appreciate your efforts. We encourage you to openly communicate to your leaders directly so we can continue to make the right improvements at the right times.
1.0
Mar 21, 2019

I'd avoid if more senior

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Generous PTO policy of 20 - 30 days depending on seniority - If you get a good manager, things can be nice. They will stick up for you and shield you from the "accesso bureaucracy". - One Friday a month there is a more chill themed day for events and games - Food trucks every couple weeks. - New office floor is nice, but only select few can work there. - Can work from home when needed (sometimes). - Good company for more junior people, most leave after a couple years for more money and less stress.

Cons

- Open office environment. Some people like it but the seating arrangements are awful and it is very difficult to get much done. - The "old guard" leadership needs to be let go. You have some 10+ year leaders here who have very little outside experience other than how accesso does it. - The stock has dropped from a high of almost 3k to 800 pence. Ouch. Don't expect to make any money off vested options unless some major changes are made to instill confidence in the market. - Poor performers are not handled correctly and allowed to coast because others make up for their shortcomings. - Some of the best employees have left recently. - Pay is low, bonuses are low; Does not match market salaries. - Load weeks are probably some of the worst weeks of your life. DevOps is NOT a thing here. The only devops engineer was chased out by poor management. - Some managers are rude, condescending, and have the personality of a rock (that may be too much credit). - You need thick skin. Some days you may hear questionable comments from certain managers that are borderline fireable.

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