athenahealth reviews

4.1

84% would recommend to a friend

(2,859 total reviews)
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Bob Segert

88% approve of CEO

76% positive business outlook

athenahealth has an employee rating of 4.1 out of 5 stars, based on 2,859 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The athenahealth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Nov 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Only pro was work life balance which is probably why I stayed so long. Managers don't care if you work from home or took off early as long as you got your stuff done and was available online for meetings. To be honest, I rarely worked a full 40 hours a week.

Cons

Honestly, where to start? There's so many things wrong with this company. In no particular order: - Constant restructuring. Organizations get changed multiple times a year. You move your desk multiple times a year. Products get started and canceled all the time. There have been some people working here for over 5 years that have yet to see a project get released due to cancellations and restructurings. - Compensation may be competitive when first joining the company. As time goes on though and you get promoted 1 or 2 times, you will end up being severely underpaid. Ended up with a 33% salary boost after leaving. I was also paid 30k under other people of the same title that had been recently hired. This is definitely a stay 2 years to get a promotion and jump ship company. - Watertown has a very toxic culture. No one there seems to know how to use Google to find solutions to previously solved problems nor does anyone there seems to care about continuing education. I've encountered so many instances of people implementing a horrible library to do something when there is a well used NodeJS/Java/etc library to do the same thing. Responses always were 'didn't know about it!'. Literally a simple Google search would have gotten you the results. Watertown also has a huge problem of just reinventing the wheel in general. Instead of using industry standards or software, they insist on rolling their own. Not only that, but Architects, Managers, etc expect the right now versus doing it right. I've had an Architect argue with my team that he wouldn't support us in getting what we needed because we could have implemented the work in an iFrame. An iFrame? in 2018? Get real man. - Watertown also has a horrible communication problems. If you have to work remotely with them, good luck. I've had to CC managers on emails to developers in Watertown before due to them ignoring Slack messages. - The holy CTO that is Prakash Khot. As previously mentioned, he's a textbook example of a sociopath. He manages to say a lot of stuff in a short amount of time without saying anything meaningful at all. He thinks he's an amazing architect but honestly, the only things he's done is take the company in the logical direction to play catch up with the technology trends while managing to completely rob the company of any morale and culture that we once had. He used last year's layoffs to fire everyone that opposed him and who he didn't like. - Ever since Prakash came on board, the company has slowly lost all the culture and fun it once had. It's now more corporate than ever. - Attrition is also very high. Everyone that's been here for more than 2 years is slowly leaving. The company is losing people faster than it's hiring. For anyone thinking about it, you WILL be replacing someone that left. - The board and upper management don't know how to manage this company. They had a prime opportunity to sell the company at $160 a share which is way over market value. Instead they twiddled their thumbs and ended up selling anyways at $130 a share. Who knows what the restructuring will be like. Likely to be further layoffs.

2.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Compensation is decent (though not benefits), beautiful campus Friendly co-workers.

Cons

I've worked here for 4 years, and it's amazing how much it's changed. I used to love going to work and look forward to it, and now I dread it. The changes in management have had significant negative impacts on the culture. Employees no longer feel valued. Our health insurance is terrible and the CEO has publicly stated that he has no intention of changing that. (Pretty bad for a health care company. If you have kids- you'll find yourself asking if they're really sick enough to go to the pediatrician) The fact that work was fun and collaborative used to make up for a lot, including the subpar benefits experience. Now? None of the bad things are changing and most of the positive things are. I'm looking for a new job.

3.0
Apr 19, 2016

cozy, unexciting

Recommend
CEO approval
Business Outlook

Pros

Very intelligent and usually friendly co-workers, hired from some of the top schools in the country. Developers are given a lot of standard tech perks (beer fridges, flexible hours, etc.). Beer is very, very good. Subsidized restaurant in building. Interesting mission of fixing healthcare. Lots of parties and corporate events. Dogs everywhere.

Cons

You get the feeling that all the interesting problems were solved a long time ago. Overemphasis on applicants from "top schools" when the majority of the work is just maintaining ancient code, requiring little creativity. The CEO says frankly appalling things about women and minorities during corporate meetings and people just shrug and say, "Yeah he's kooky isn't he!" Dogs everywhere. Creepy indoctrination for new hires that creates a political narrative for work even as it claims it's not: the CEO is of course in the Bush family. Career advancement is very slow. It is a good place to cool your jets after an intense career somewhere else. Employee engagement is a sticking point as many developers work here until they can try to apply again at Google or Facebook. Bizarre pride in building the company around aging technology (Perl, Perforce) that the rest of the industry has left behind. Adoption of more efficient core systems stymied by political infighting. Very top-heavy, un-transparent HR department. Developers are allowed to exhibit ridiculous behavior while lower-level "analysts" get fired for similar behavior. Diversity is near non-existent in any management position although this is typical for tech jobs. Company reorganizes much too frequently. It pretends it's because "things move fast" here, but really it also "reorganizes" many people out of a job. So so so many meetings, most of them unnecessary. Claims to be a "flat" org structure but that just makes you notice how hierarchical it is.

Viewing 4 - 6 of 2,859 Reviews

Glassdoor has 3,001 athenahealth reviews submitted anonymously by athenahealth employees. Read employee reviews and ratings on Glassdoor to decide if athenahealth is right for you.