commercetools reviews

Thanks for sharing your perspective. We fully understand that feedback like this often comes from a place of wanting things to be better, so we take that seriously. That said, some clarifying context is necessary here. First, commercetools has always been a hybrid company with a mix of fully remote colleagues (about half of our workforce today) and office-based teams. What is new this year is requiring those near a hub to go in three days a week. That can feel like a big change if you operated remotely prior, but we gave several months’ notice so parents and caregivers could plan ahead. We also closed a few smaller, underused offices and reinvested in larger hubs based on employee input. Workation is still one of our most unique benefits, and any limits we’ve introduced are tied to practical realities like tax laws, security, and geopolitics — not a lack of interest in flexibility. When it comes to decision-making, our leadership and board work together. This is not uncommon for any business with investors. We’ve been intentional about making our collaborative process and their perspective about our business more transparent. Earlier this year, for example, we had a board member to speak directly with employees about our growth and direction. That kind of transparency isn’t common, and it’s something we’re very proud of. Trust can feel tested during times of change. That’s why we keep asking for feedback whether in company-wide communications, post-meeting surveys, or through anonymous channels. In fact, several changes and benefits have come from employee feedback. The opportunity is there for people to meet it, and we will continue to invite you to do so.