commercetools reviews

2.6

30% would recommend to a friend

(207 total reviews)
avatar

Doug McNary

14% approve of CEO

25% positive business outlook

commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

207 reviews
4.0
May 14, 2025

Nice place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility Team work Team structure

Cons

Not fully remote anymore, hybrid now

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commercetools Response
1y
We appreciate your feedback and acknowledgement of some of the things that make commercetools a great place to work – our commitment to flexibility and our amazing team. We recognize that a shift in where we work can take some getting used to. We’re confident that our focus on building in-person connections will only strengthen our teamwork and engagement for our teams. We encourage you to continue to provide feedback directly with our People Business Partner team, or through our company survey, Telescope, during this shift so that we can best support you, and the rest of our team. Thanks for being a commercetooler!
3.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

It is a Good product

Cons

A high lack of transpaency

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commercetools Response
1y
Thank you for your feedback, and for recognizing the strength of our composable commerce solution — we’re proud to offer what we believe is the most flexible and enterprise-ready option on the market! We know that transparency is essential to building trust. That’s why we regularly share updates through company-wide newsletters, AMAs, office hours, All Hands meetings, and open Q&A sessions with our leadership team. We’re continually looking for ways to communicate more openly and effectively, and we welcome your ideas. If you have suggestions on how we can improve, please share them with your People Business Partner or via our company feedback tool, Telescope.
3.0
Apr 9, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

International team with locations worldwide

Cons

Abrupt changes with little to no notice

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commercetools Response
1y
Thank you for sharing this feedback and for your time as a commercetooler! We're proud to be a global company with employees in over 20 countries and offices in 5. We truly believe that this international presence and the diverse perspectives it brings are integral to our strength and innovation. Regarding your comment about abrupt changes, we understand that change can sometimes feel sudden. We want to assure you that any significant changes within the company are the result of careful thought, deliberation, and strategic planning. While we strive to communicate these changes as effectively and as early as possible across our global team, we are always looking for ways to improve our communication processes to ensure everyone feels informed.
Viewing 43 - 45 of 207 Reviews

Glassdoor has 245 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.