commercetools reviews

2.6

30% would recommend to a friend

(207 total reviews)
avatar

Doug McNary

14% approve of CEO

24% positive business outlook

commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

207 reviews
3.0
Apr 9, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

International team with locations worldwide

Cons

Abrupt changes with little to no notice

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commercetools Response
1y
Thank you for sharing this feedback and for your time as a commercetooler! We're proud to be a global company with employees in over 20 countries and offices in 5. We truly believe that this international presence and the diverse perspectives it brings are integral to our strength and innovation. Regarding your comment about abrupt changes, we understand that change can sometimes feel sudden. We want to assure you that any significant changes within the company are the result of careful thought, deliberation, and strategic planning. While we strive to communicate these changes as effectively and as early as possible across our global team, we are always looking for ways to improve our communication processes to ensure everyone feels informed.
4.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved working at ct (commercetools), the people are amazing to work with, the culture was fun and collaborative, and the salary/benefits were great too! Great work life balance too.

Cons

Gradually since the new CEO started in the summer of 2024, the company is progressively moving it's operations over to the US. This has led to a shift in culture and leadership mindset.

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commercetools Response
1y
Reading reflections like yours means a lot, especially from someone who spent years helping shape our culture. Four years is no small stretch, and we're grateful for the impact you made and the feedback you’ve shared! We’re glad to hear that the people, culture, benefits, and flexibility stood out to you during your time here since that is the kind of employee experience we work hard to build and protect. That said, we’d like to clarify one important point: commercetools remains a truly global company, and Europe continues to be the heart of our operations. Our founders, chief people officer, chief technology officer, and newly appointed chief product officer are all based in Europe. While we’ve welcomed leaders in the U.S., including our chief customer officer, the majority of our hiring and existing talent is still Europe-based. We’re growing globally, but not shifting entirely away from our roots. On the topic of due diligence, we hear you. Startups operate in a world where thoughtful planning and iteration have to coexist. That’s why “Adapt Boldly” is one of our core values—we’re not here to preserve the status quo, but to challenge it. Sometimes that means experimenting and learning as we go, always with the goal of creating real value for our customers. Scaling a global business comes with bumps along the way, and we’re not afraid to acknowledge and improve through them. Thanks again for being part of commercetools' journey.
4.0
Mar 10, 2024

Calm culture, Quality over speed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Communicative and blameless culture Quality over speed

Cons

Struggles to keep talents for a long time as the market pays higher in their field

Viewing 103 - 105 of 207 Reviews

Glassdoor has 245 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.