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      commercetools

      Engaged Employer

      commercetools reviews

      2.6

      30% would recommend to a friend

      (207 total reviews)
      avatar

      Doug McNary

      14% approve of CEO

      24% positive business outlook

      Ratings by category

      3.0

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Diversity & inclusion

      2.5

      Career opportunities

      2.4

      Culture & values

      2.3

      Senior management

      commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      207 reviews
      5.0
      Mar 21, 2025

      Flexibility, Growth and Learning

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible culture built on trust. Despite back to the office plans I still feel that flexibility is there and will remain. As a working parent I am able to balance work and life. Colleagues are great, collaboration is open and someone is always willing to jump in and help. Given its still a relatively small company, there are opportunities to expand beyond your role and jump into interesting projects. It seems there is an openness to investing in learning and growth and a culture that promotes a growth mindset.

      Cons

      commercetools has been going through some heavy changes over the last 6+ months, this has brought some instability and cultural shift. While I don't expect change will slow down (its a sign of the times!) I think leadership needs to recognise the impact and try to balance that as well as doing what they can to provide people with stability so we can focus and get on with our work.

      avatar
      commercetools Response
      1y
      Thank you for taking the time to share your feedback. We're glad to hear that our flexible culture, collaborative environment, and opportunities for growth continue to stand out to you. These are values we’re committed to protecting as we grow. You’re right that the past several months have brought significant change, and we know that can influence feelings of uncertainty. While change is sometimes necessary, we also know the importance of stability — both for individuals and for teams to do their best work. Your feedback is a helpful reminder of the need to balance both, and we’re working on ways to show that through clear, consistent actions, not just words. Thank you again for your honesty and continued commitment. As always, we welcome more input through Telescope or directly with your People Business Partner. In times of transition, hearing from employees like you is more important than ever!
      4.0
      Jan 20, 2025

      Salary

      Talent acquisition manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people. Continuous learning opportunities (individually or through L&D).

      Cons

      Lack of transparency from the ex C-level in the People team. Virtual shares not received due to layoffs.

      avatar
      commercetools Response
      1y
      Thank you for sharing your thoughts. We're glad to hear you valued the learning opportunities at commercetools, whether through Coursera, Babbel, or our leadership development programs — it’s something we put a lot of effort into. Regarding the virtual shares, we understand how this could be disappointing. The virtual share program was introduced less than a year before the layoff, which meant that no shares had vested yet due to the one-year cliff. While the timing was unfortunate, we designed the program with industry-standard vesting schedules to ensure long-term alignment with employees' contributions. We also appreciate your feedback on communication. Since our new Chief People Officer joined, we’ve prioritized transparency and introduced new ways to keep everyone informed, including a dedicated People Team newsletter and enhanced communication channels. We’re always working to foster open, clear conversations and appreciate your feedback as we continue to improve. Thank you for being part of commercetools and sharing your perspective!
      4.0
      Jan 20, 2025

      Good company with potential

      Partner manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote first cultute and very collegial

      Cons

      Sales leadership needs to be changed

      avatar
      commercetools Response
      1y
      Thank you for sharing your feedback! It's great to hear that you appreciated our flexibility and thrived amongst our great team of commercetoolers. While we have confidence in our sales leadership and their direction, we value constructive input and encourage you to share any specific concerns or suggestions via this link: https://docs.google.com/forms/d/e/1FAIpQLSccEMSB-pWRZA5wL3IyvB-JY8bnyAi2RxJ9HqMpnq7EcKX2wg/viewform. Your insights can help us continue to improve. Thanks again!
      Viewing 127 - 129 of 207 Reviews
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      Reviewscommercetools reviews

      Glassdoor has 245 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.