commercetools reviews

2.6

30% would recommend to a friend

(207 total reviews)
avatar

Doug McNary

14% approve of CEO

25% positive business outlook

commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

207 reviews
1.0
Feb 3, 2026

Laid off

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't think of any pros

Cons

They'll let you go with no warning and no reason

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commercetools Response
4mo
We’re truly sorry this was your experience. Being laid off is incredibly difficult, and we understand how sudden and unsettling it can feel. These decisions were made based on the direction and needs of the business, not the value or contributions of any individual, but we know that doesn’t make the moment any easier. We appreciate you sharing your perspective and genuinely wish you the best as you take your next step.
3.0
Feb 7, 2026

Season of change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product and nice people

Cons

Too many changes too soon

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commercetools Response
4mo
Thank you for sharing this perspective! We appreciate the callout on our product and the people behind it. We also hear the feedback around the pace of change. This has been a period of real transition, and we know that moving quickly can feel overwhelming at times. Our focus is on making sure these changes are purposeful, better communicated, and grounded in where our customers and the market are headed. We appreciate your candor and your continued engagement as we work through this chapter together.
1.0
Sep 4, 2024

If you thrive at startups this might be the environment for you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool industry and enthusiastic teammates.

Cons

Tech-bro German style environment. Cult-like culture.

avatar
commercetools Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear you found the team’s enthusiasm to be a positive aspect of your experience! That said, we’re truly sorry to hear that your time with us didn’t meet your expectations in other areas. We’re especially sorry that you felt the role was misrepresented. Transparency is something we strive for, and your feedback is a reminder of how important it is to be upfront about the challenges and realities a new hire might face. It’s valuable feedback that we’ll take to heart as we continue to improve our hiring and onboarding processes. We wish you the best in your future endeavors and appreciate the time you spent with us.
Viewing 19 - 21 of 207 Reviews

Glassdoor has 245 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.