commercetools reviews

2.6

30% would recommend to a friend

(207 total reviews)
avatar

Doug McNary

14% approve of CEO

25% positive business outlook

commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

207 reviews
2.0
Mar 14, 2024

Layoff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- was nice for the short time it lasted

Cons

- was hired and fired within months of starting -unreliable to trust leadership

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commercetools Response
2y
We fully empathize with the briefness of your experience, and welcome feedback about that time. That said, we must clarify that commercetools has not conducted a layoff this year.
5.0
Aug 13, 2019
Recommend
CEO approval
Business Outlook

Pros

+ Has the fun and speed of startup culture, but the support and benefits of a much more mature company + Great work-life balance + Really smart, kind people and an exciting product + Growing fast! Lots of opportunity to take responsibility and ownership of your work + Awesome location: American Tobacco Campus is beautiful

Cons

Natural growing pains around process and global communication, but I'm confident we can handle it!

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commercetools Response
6y
Dear fellow commercetooler, Thank you so much for taking the time to write a review and inform us about your feedback. Everything you mentioned in the Pros section: work-life balance; great product created by a great team; an autonomous working environment with high efficiency without the absence of support and benefit is commercetool’s vision when it comes to being a good employer for our people. We wholeheartedly agree that being international has its challenges but we are also confident, just like you, that we can sail through them all! If you have any idea how we could tackle this together and increase the bonds between international offices, drop us a word at peopleorganization@commercetools.com Best regards from your colleagues in Germany, Kim Dang Employer Branding Manager commercetools GmbH
3.0
Mar 27, 2025

Culture shift

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work autonomy. Little micromanagement Great people

Cons

RTO 3 days a week in hubs Layoffs Culture shift. Purports to be employee focused but actions.are contradictory

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commercetools Response
1y
We appreciate your candid feedback and your recognition of the autonomy and great teammates that help define our culture. We’ve always embraced hybrid work, with some colleagues fully remote and others near offices. In response to employee feedback and changing business needs, we made the decision to focus future hiring around our hub locations. This shift is designed to strengthen the culture we’ve built by enabling in-person visibility and learning opportunities (especially for early-career team members) while still supporting the autonomy that helps people get meaningful work done. We know change isn’t easy, which is why we gave employees 4–9 months' advance notice to plan around this transition. And we’re investing in our hubs to ensure they support the evolving needs of our teams. Your voice matters as we shape what’s next. Please continue to share your insights with your manager, People Business Partner, and/or through Telescope, our company survey.
Viewing 16 - 18 of 207 Reviews

Glassdoor has 245 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.