eClinicalWorks reviews

Extremely toxic work environment, understaffing, not enough support for the Team Leads. Many salary departments expect employees to be available for work calls or emails even while out on PTO. Massive amounts of salary disparity and underpayment. Using titles to justify wages - Customer Service Representatives are actually entry level IT support, expected to do troubleshooting and resolve issues whenever possible. Company doesn’t care about their employees and actively gaslights them (sends care packages for COVID, birthday cookies, flowers for bereavement leave, and random branded items) while mistreating them the rest of the time. Massive focus on numbers and metrics. HR is really bad too - someone who released W2s to a scammer is now a senior member of the HR team.

Lack of room for growth for a lot of people Poor senior leadership Nepotism Salary inequality