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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      533 reviews
      1.0
      Jun 22, 2019

      Poor organisation. Don't waste your time here.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place for the HRs. Most stress-free life with a decent salary and huge incentives. This is not the same for the other departments.

      Cons

      Long working hours. Huge workload. Poor office culture. It's not an organisation, its a political party with huge office politics. Backbiting is in the air here. Poor place if you want to learn something. Your performance will be evaluated based on your relations with managers and not based on your performance.

      2.0
      Jun 7, 2019

      Not employee-oriented anymore

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to learn a lot as the management always encourages you to try new things out, gives you freedom of work. Good for beginners.

      Cons

      This employer once used to be one of the most employee-oriented one. But now it has lost that title. Employer is not keen on retaining good employees. Annual salary revision is the main point of concern among the employees and is the main reason employees are considering to switch. Travel opportunities are not being given to the employees anymore and the management itself keeps travelling very frequently, which doesn’t help company to keep employees happy and energetic.

      Viewing 334 - 336 of 533 Reviews
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      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.