eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
5.0
Feb 28, 2024

Good to learn

Recommend
CEO approval
Business Outlook

Pros

Good environment to work Learning new technologies

Cons

No cons no cons no cons

avatar
eGain Response
2y
Thank you for sharing about your previous experience at eGain! We appreciate that the work environment allowed you to succeed and continue to grow and learn. We take great pride in ensuring that our employees are able to succeed and learn from their leadership team and peers. If in the future you have additional feedback, we encourage you to share it with the local HR team that supported you in your tenure. Thank you for all your hard work and dedication!
4.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Managed Services team is very supportive 2. Work Environment is wonderful within the team 3, Growth opportunities within the team

Cons

Working hours can be a challenging sometimes.

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eGain Response
2y
Thank you for sharing about your experience working at eGain. We appreciate and value your feedback as a former employee and are pleased that you experienced a positive rapport with your co-workers. Development opportunities within the organization is an important aspect in the overall growth of our employees. We never want out employees to feel overworked and your feedback regarding the working hours is beneficial to our continued success. Thank you for your commitment to eGain during your tenure and we wish you best!
5.0
Feb 19, 2024

About salary

Recommend
CEO approval
Business Outlook

Pros

Best support to work and good environment

Cons

Nothing to say about that

avatar
eGain Response
2y
Thank you for sharing about your current experience with eGain! We hope you have had the opportunity to grow with us these last two years. We are committed to providing a supportive work environment to all our employees and your dedication is a true sentiment to this value. As you continue to grow in your career with us, we encourage you to continue to share your feedback with your local HR team. We wish you continued success in your future with us!
Viewing 361 - 363 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.