eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
3.0
Jan 25, 2014
Recommend
CEO approval
Business Outlook

Pros

flat management hierarchy very helping senior tech leads no work burden

Cons

management is not able to distribute work equally among employees

2.0
Oct 20, 2013

Worked at eGain for over 5 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It paid the bills... barely

Cons

I worked at corporate. Gave blood and guts and was well regarded. No one picked on me specifically, but the whole environment was nasty and it was definitely the cheapest company that I have ever worked for. Employees were seen as extendible. If you don't like it go somewhere else attitude, and lots of people have usually with better pay and appreciation. Make sure to get money going in, because you can easily be replace for someone for 1/2 your salary. There is one exception to all of this and that is if you are part of the "Indian Family" Feel free to read anything you want into that. Unless you are desperate, don't do it. I will leave on a positive note, most of the "regular" people are very bright and mostly super nice.

Viewing 493 - 495 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.