Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at eGain?

26% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.3 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"Some great people in PS and support." ((in 56 reviews)); "Good work / life balance" ((in 32 reviews)); "good work environment and people" ((in 18 reviews)); "Supportive Team" ((in 18 reviews)); "Some very good managers." ((in 11 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 20 reviews)); "Nepotism is also a plague here." ((in 16 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 15 reviews)); "We need to get good people in and give them all the training and support they need to be the best they can be." ((in 11 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 10 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews

2.0

Oct 18, 2013

Good company if you want to lea

Software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Senior developers are helpful and approachable 2. Good place to learn the basics

Cons

1. Lots of office politics 2. Old school beliefs and methods by senior management. 3. Inflexibility 4. Repetitive work ; there is little scope for growth 5. People are not valued in company. Lots of people left in the last one year. 6. People seem to have no clear idea where the company is heading.

3.0

Oct 5, 2013

Good working environment, poor working guidelines for projects

Front end web developer

Recommend

CEO approval

Business Outlook

Pros

Flexible working environment, friendly co-workers, direct access to managers.

Cons

Lack of guidelines for projects, design, and implementation.

4.0

Oct 2, 2013

Software Engineer

Software developer

Recommend

CEO approval

Business Outlook

Pros

I have just joined eGain and it has been great so far. Work culture is nice. Senior developers are very helpful in getting you familiar with the project.

Cons

Company's intranet could be better with more information on the products and other stuffs.

Viewing 496 - 498 of 532 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

MathWorks

3.8★Compensation & Benefits

Jobs at eGain

Senior Marketing Operations Analyst

Accounts Receivable Accountant

Analyst I, Solution Success

Senior Accounts Receivable Accountant

eGain

eGain reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company if you want to lea

Good working environment, poor working guidelines for projects

Software Engineer

Top companies for "Compensation and Benefits" near you

Jobs at eGain

eGain reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

eGain reviews FAQs

Jobs at eGain

Company ratings over time