eGain reviews

Culture : Imagine it’s early 90s, because that’s where egain is at . EARLY 1990s . Outdated computers, no big perks, no one smiles~. Employees are not very friendly to each other! There is no diversity at egain! 95% of the higher managements are Indians, they don’t make eye contact, they are NOT friendly! A lot of people are related or married at egain, which makes the place even more strange! If you want to work with unfriendly folks , old computers, out dated technology, unfriendly CEO, and other unfriendly executives then this is the perfect place for you!

Very low pay. Upper management is unapproachable. Discourages contacting them directly, and insists on working independently versus collaboratively. No opportunity for advancement. No recognition for surpassing goals (they just brush it off as "part of your job" discouraging you to want to succeed again, lowering morale). A LOT of siblings, couples, and other family members work here--hindering creative growth, and preventing a mix of backgrounds to contribute to the bigger picture, thus pigeon-holeing the long-term success of the company. I haven't met anyone at eGain that acknowledged a deadline or followed a timeline.