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      eGain

      Is this your company?

      eGain reviews

      2.7

      26% would recommend to a friend

      (531 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.6

      Culture & values

      2.6

      Career opportunities

      2.3

      Work/Life balance

      2.1

      Senior management

      eGain has an employee rating of 2.7 out of 5 stars, based on 531 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      531 reviews
      2.0
      Feb 21, 2012

      eGain is a company that has a great product in a rapidly expanding market.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      As mentioned in the headline the product is very good. There is a need out there. There are some talented people working at eGain. Analysts, always rate the products as one of the best in the field.

      Cons

      No coherent marketing plan or corresponding sales strategy. Fear and intimidation are the tools that are too often used. There are too many direct family members and relatives on the payroll.

      3.0
      Dec 16, 2011

      Decent place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High Quality talent to work with.

      Cons

      Lack of adopting new technologies.

      3.0
      Nov 6, 2011

      Innovative, focused organisation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, good partnerships, flat hierarchy, open work-culture, performance is rewarded.

      Cons

      Slow at adopting newer technologies, not many avenues for vertical growth

      Viewing 520 - 522 of 531 Reviews
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      ReviewseGain reviews

      Glassdoor has 546 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.