Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at eGain?

25% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.3 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 55 reviews)); "Good work life balance indeed" ((in 33 reviews)); "good work environment and people" ((in 17 reviews)); "Great teams to work with across the board" ((in 17 reviews)); "Some very good managers." ((in 14 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 19 reviews)); "Nepotism is also a plague here." ((in 17 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 15 reviews)); "We need to get good people in and give them all the training and support they need to be the best they can be." ((in 10 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 9 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

eGain reviews

2.6

25% would recommend to a friend

(53 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.3

Work/Life balance

2.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

53 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jan 8, 2025

do not work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

can't think of a single pro

Cons

nepotism, no trust in employees, low pay, little to no salary increases, no transparency between employees and upper management, shady HR department

2.0

Oct 29, 2024

Dont hang around too long

Implementation solution engineer

Recommend

CEO approval

Business Outlook

Pros

Free food during socials on thursday

Cons

Low Pay compared to competitors

eGain Response

1y

Thank you for sharing about your experience working at eGain. We appreciate the candid feedback and while we may come up short, we hope the experience working with your peers was a fruitful one. We wish you the best of luck on your future endeavors.

2.0

Jan 9, 2024

Nice people, not a great company to work for

Graduate trainee

Recommend

CEO approval

Business Outlook

Pros

Very friendly coworkers. No complaints regarding my peers.

Cons

Very little mentorship lots of secrecy, wasn't included in meetings Lied to by management Management is somewhat nepotistic, multiple people are part of the CEO's family Salaries are below the market rate. I was paid what an entry level employee in a state like Ohio or Florida would make

eGain Response

2y

Thank you for taking a moment to share about your experience working at eGain. It is important that all employees are welcomed by their colleagues and we are grateful that you had a great experience. Thank you for your feedback regarding the leadership and mentorship. It is saddening to know that you felt lied to, as we hope to always be transparent with all employees. Your feedback is important and will be taken seriously. Thank you for your dedication and commitment to eGain.

Viewing 4 - 6 of 53 Reviews

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eGain

eGain reviews

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Reviews about "Compensation"

do not work here

Dont hang around too long

Nice people, not a great company to work for

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