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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      533 reviews
      5.0
      Aug 19, 2022

      Moving at the speed of light. Great opportunities

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture top down is excellent. As the company has gotten bigger, there's more variation between teams or departments. The fact that there are many boomerangs is a testament to the company; many people return back after exploring other opportunities. The company continues to be a leader in their space.

      Cons

      Nothing bad to work here

      avatar
      eGain Response
      3y
      Thank you for your feedback and for your contributions! We have been quite fortunate to built a unique culture of kind, caring, respectful, fun, talented and collaborative individuals who are truly passionate about the work they are doing and our products. Through your experience, it sounds like we are meeting that objective and that you have enjoyed the partnerships and relationships you have built at eGain. If you have any additional feedback to share with us please send us your thoughts internally and do continue to reach out to us on Glassdoor as well
      4.0
      Aug 16, 2022

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent technology and product offering. Good benefits and pay. Great people.

      Cons

      Typical growing pains and structural change.

      avatar
      eGain Response
      3y
      Thank you for your feedback. It is wonderful to hear that you enjoy working with your colleagues, our benefits offerings, and are satisfied with our compensation program. I hope that you find the work you are doing fulfilling and recognize the plentiful opportunities available to you at eGain. We hope that you continue to have an even better experience and an even more enriched career here. If you have any additional feedback to share with us please send us your thoughts internally and do continue to reach out to us on Glassdoor as well
      4.0
      Jul 21, 2022

      Good product, culture needs work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A nice array of CX solutions are available.

      Cons

      The CEO is not open to employee opinions. His way or the highway

      avatar
      eGain Response
      3y
      Thank you for taking the time to share your feedback. eGain is committed to the growth of our employees and appreciates your feedback on areas where we can improve. We always want our employees to know that they're supported and that their feedback is being heard. Please know your voice matters. As we continue to build on this, and bring the organization forward, I encourage you to continue to share feedback, with either leaders, your manager, HR at human_resources@egain.com
      Viewing 121 - 123 of 533 Reviews
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      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.