eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
5.0
Oct 18, 2022

General Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, leave management,salary on time

Cons

there are no cons as such i feel

avatar
eGain Response
3y
Thank you for sharing about your current experience and taking the time to write review! And thank you for all your contributions at eGain. We are pleased that you have enjoyed the benefits provided at eGain and wish you continued success in your career.
5.0
Oct 17, 2022

Overall experience

Recommend
CEO approval
Business Outlook

Pros

As a fresher you can learn a lot, co-workers are helpful, flexible timings

Cons

Nothing as such cons, work life balance depends on you if u can manage your time.

avatar
eGain Response
3y
Thank you for sharing your feedback! We strive to foster continued growth in our employees' careers and are pleased to hear you are continuing to learn new things.
4.0
Oct 16, 2022

Good Company, Good People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary Good people to work Flexible if you get the job done

Cons

No WFH model Sometimes looooong working hours for weeks. Appraisal happens in sept/oct and then arrears are given from July

avatar
eGain Response
3y
Thank you for sharing about your current experience and taking the time to write review! It's great to hear that you're enjoying working alongside your colleagues, and thanks for sharing your feedback on pay reviews and salary cycles. As we continue to grow in our evolving work environments, we appreciate your feedback on areas that we can improve regarding employer-sponsored events.
Viewing 172 - 174 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.