eHealth reviews

3.0

39% would recommend to a friend

(931 total reviews)
avatar

Fran Soistman and Derrick Duke

49% approve of CEO

36% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 931 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

931 reviews
2.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary is very good. But this company only focuses on their business and ignores their employees. Yeah we get some gifts like christmas blanket and welcome gift but you will not feel that they care about their employees. It doesn't matter how hard you work. They have good benefits but this company is not like you would want to retire from because they do not make you feel like family.

Cons

They get mad if you reach out to different department and ask questions. They will ask you why you ask the question and make you feel that you are not welcome to ask questions "That's why they are there for right?" Benefits people are so bad. They do not like it when employees reach out to them. They will do their best to not talk to employees. HR is good, they are so accommodating and helpful. Benefits sucks you need to revisit that group they are lazy, that's the worst benefits people I have ever met. Nothing against benefits but the least they can do is take care of their customers.

5.0
Dec 16, 2022
Recommend
CEO approval
Business Outlook

Pros

You can listen to a lot of people on here that are former employees, that weren't good at the job and have never ran a business in their lives give their two cents on how a sales company should be ran. Let me give you the other side of the coin. eHealth has needed to do a lot to weather the storm that has come to every Medicare sales center. Yet through it all the biggest changes that have been made to the company have come from employee feedback on the surveys they send out. Some of the changes actually hurt profitability of the company and they were still made because the front line asked for it. This is a company that really cares about the employees that work here. It values the feedback and give lots of ways for that feedback to happen. This is a company that starts you off with benefits right away, something that gets abused often. You have paid sick days, paid holidays, paid recharge mental health days, paid family time. Great insurance, 401k matching and so much more. And what they ask for in return is work. Lets call a spade a spade if you are starting out in sales it is a call center where your job will be to make and answer calls. An attention to detail with the customers that you are talking to because everyone of them is important and worth your time. And we want it done the way that we do it, dont worry you will be taught the sales mastery way. Doing so can allow you to earn really good money and help you reach your goals that you have. I personally made 140K+ when I was on the phones. Done the right way it is a very easy sale with the huge upside of really being able to make a difference in others lives. Doing things the wrong way will lead to a lot of disappointment. This is not a "leave me alone and let me do my job and clock out" job. If that is what you are looking for you're not going to be happy here. And you will end up being another bad review.

Cons

The one big con I had was the training program but that was fixed this year and getting even better next year. Of course no company is perfect and we still have programs that we are growing through. The ride is going to be fun though.

Viewing 223 - 225 of 931 Reviews

Glassdoor has 991 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.