ecobee reviews

3.2

46% would recommend to a friend

(321 total reviews)
avatar

Greg Fyke

44% approve of CEO

57% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

321 reviews
1.0
Feb 27, 2016

Don't fall for their lies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented people Free snacks Good product

Cons

Passive aggressive, unorganized, inconsiderate marketing managers that like to micro-manage and will treat you like a child. The recruiter for this company outright lied about the nature of the work, potential for advancement and ability to work from home twice a week. Don't fall for it! Other departments seem to have it figured out, but marketing is a mess. No planning, no strategy, everything is reactive and a last minute rush. You simply cannot do qualify work like that. Don't waste your time if you want to work on meaningful projects and advance your career. But, if you don't believe me, just ask them how many people from marketing have quit (even without having another job!) in the last 12 months. That should tell you everything. Also, sometimes when people resign and give their two week notice, the managers will just ask them to leave that day. Talk about petty and unprofessional.

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ecobee Response
10y
Thank you for your feedback and I am genuinely sorry we didn’t achieve our own goal of being a fulfilling place for you to work. Throughout our interview process we aim to be authentic about the joys and challenges of working at ecobee, and on the marketing team in particular, and I apologize that you feel misled. Many would attest to how rigorous and genuinely reciprocal, the interview process is. Working on the Marketing team is exhilarating. At times, it is akin to building a plane as you fly it. We don’t have a ton of process, but that also means there isn’t much bureaucracy and we get to forge new ground. Do I have a bit more grey hair? Yes, but what a rush! We take strategy and planning seriously and in the past year, we’ve implemented better tools to define success, refine our strategy and plan our work. We regularly measure our impact on customers, brand and business, and adjust course along the way based on data and feedback. But on this journey – and it is truly early days for this fast-moving sector – unpredictable opportunities emerge that are outside of the plan, and we seize the exceptional ones. This can require a heroic effort, but we typically achieve heroic results. So it is important to know that both things are true: we can be both fast and slow. If you embrace this paradox, then ecobee is right for you. We don’t claim to have it all figured out. But we created the world’s first smart thermostat in 2009. We are competing against the world’s largest company now. In the first year of ecobee3’s launch, we became the #2 brand in North American retail by dollar share. We are underdogs, but we are mighty as hell, and we love what we do. We’re learning every day and endeavour to better yesterday’s best. We know it takes a special kind of team to thrive in this environment, and we’re sad that it wasn’t for you; but we wish you and everyone who has helped us along the journey, only the best.
2.0
Jan 13, 2016
Recommend
CEO approval
Business Outlook

Pros

There are brilliant minds here and it's a terrific product. Salaries are decent. Location is super convenient for subway and go train riders.

Cons

The atmosphere is toxic and people are too scared of being bullied to speak up. This is an employer that manages through fear. If you can fly under the radar, you just might enjoy your time here and do good work. The benefits are ho-hum, no rrsp, no bonus. Stock options but who knows if anything will come of those. I can imagine that a handful of us that have been here for a few years will move on in 2016. Oh, and those stellar glassdoor posts from April/May 2014? The CEO asked people to write them.

3.0
Jan 13, 2016

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has so much potential to improve if you get hire to right department then you can improve fairly quickly.

Cons

The technical support department has long way to go to be more professional.

Viewing 310 - 312 of 321 Reviews

Glassdoor has 379 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.