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      ecobee

      Part of Generac Power Systems

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      ecobee reviews

      3.2

      46% would recommend to a friend

      (321 total reviews)
      avatar

      Greg Fyke

      44% approve of CEO

      57% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.9

      Compensation and benefits

      2.6

      Career opportunities

      2.3

      Senior management

      ecobee has an employee rating of 3.2 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      321 reviews
      2.0
      Nov 27, 2019

      Don't Waste Your Time

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are generally pretty nice. The team is generally pretty supportive.

      Cons

      It's really unfortunate how this department works. It is clear they need people to stay but there are few people who can withstand the terrible hours, the toxic work environment and the dysfunctional team. It is very clear the management's main focus is numbers instead of their people or their culture. The entire management team is male. No room for growth. Highly technical knowledge and understanding.

      2.0
      Aug 24, 2018

      Nothing special

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are free snacks for a few hours in the day until they run out.

      Cons

      Very significant pay equity issues.

      avatar
      ecobee Response
      7y
      Hello, thank you for taking the time expressing your thoughts and concerns. We have a compensation process in place that ensures we are being equitable not only internally but also paying in line with market salaries. We endeavor to be open and transparent about our processes with all employees, so if you have any questions, don’t hesitate to reach out to the HR team who would be happy to discuss with you at any time. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
      4.0
      Jul 4, 2016

      It's worth working at ecobee.

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Central downtown Toronto location with transit access - Free snacks/drinks - Occasional company update meetings (pizza and beers?!) - Stock options that *may* become useful - 3 weeks vacay to start - Very good benefits package - Subsidized Goodlife membership

      Cons

      - Has some disgusting pig who likes using the walls of the men's room for a tissue. Probably the same individual that likes to 'spray and pray' in the general direction of the toilet. - Extremely reactive environment. Makes for rash decisions and lots of time (money) wasting. - Focused on putting out new models of the Same. Damn. Device. every few years instead of improving on the features and benefits of the current suite. - Zero compensation for overtime - Constant need for overtime in most departments - Customer facing information is often out of date or partially incorrect - Training is extremely ad hoc - Zero cross-training opportunities - Company keeps changing office location due to lack of forethought to future growth requirements. - No RRSP/RESP or pension contributions - Stock options that *may* become useful... - No EAP (Employee Assistance Program)

      Viewing 58 - 60 of 321 Reviews
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      Reviewsecobee reviews

      Glassdoor has 380 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.