Does ecobee pay their employees well?

According to anonymously submitted Glassdoor reviews, ecobee employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ecobee. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at ecobee?

46% of ecobee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ecobee 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at ecobee?

Technical Support Specialist (45) , Software Engineer (21) , Technical Support (21) , Technical Support Representative (15) , Product Manager (9) , Customer Service Representative (8) , Tech Support (7) , Software Developer (6) , Tech Support Representative (5) , Engineer (4) , QA Engineer (4) , Sales (4) , Senior Software Engineer (4) , Anonymous (3) , Embedded Developer (3)

What are the pros of working at ecobee according to real employee reviews?

"Great people (some of them anyway)" ((in 48 reviews)); "Good benefits" ((in 27 reviews)); "Great culture and start up vibes" ((in 24 reviews)); "decent money, work from home, stock options." ((in 17 reviews)); "great work life balance" ((in 16 reviews))

What are the cons of working at ecobee according to real employee reviews?

"During 6 weeks of training, they keep insisting you turn your cameras on the entire day." ((in 8 reviews)); "Toxic Leadership; Backstabbing and bad mouthing of other employees + lots of politicking and throwing others under the bus" ((in 8 reviews)); "Managers create their group and micro manage you." ((in 7 reviews)); "You need assistance with scheduling time off?" ((in 7 reviews)); "life balance can be challenging, especially during peak project periods." ((in 5 reviews))

What are employees saying about ecobee layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ecobee layoffs and their outlook for job security at ecobee in 2026.

ecobee reviews

3.2

46% would recommend to a friend

(322 total reviews)

Greg Fyke

44% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.9

Compensation and benefits

2.6

Career opportunities

2.3

Senior management

ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

322 reviews

1.0

Jun 8, 2022

Not a great working environment

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

there are some decent benefits and paid vacation.

Cons

you're just another number there.

ecobee Response

3y

Hi there, thank you for taking the time to write this review. We are happy to hear that you were pleased with the benefits ecobee offers. We encourage you to email us at people.operations@ecobee.com and provide us with more details on your feedback. Thanks again!

3.0

May 12, 2021

Great company culture. Poor department culture

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

- company paid paramedical/vision/dental (80% covered) - inclusive and diverse - great support from OTHER employees of a DIFFERENT DEPARTMENT - very supportive company if you have family BUT not supportive from your department or manager - some great initiatives (e.g. record reading of a book and company will donate to SICK KIDS, after 3-months probation you can choose a non-profit to donate an ecobee to, etc.)

Cons

- preference of schedule is not considered even when you tell the right people - micro management so you do not go over your breaks - you are always told as a group to hold your breaks/lunches - if you do not take your final break by end of shift, too bad so sad - keep in the phone queue until the very last second of shift - if you have family and you're working from home, expect your calls to be perfect and without a single disturbance from your children or else you will be called out for it - your voice is not heard and does not matter - slow growth

ecobee Response

4y

Hello! Thank you for taking the time to write this review. We are sorry to hear that your experience at ecobee didn’t align with your expectations and always welcome feedback on ways in which we can improve. If you have any specific suggestions for how we can get better at this, please reach out to us at people.operations@ecobee.com or book some time with your HRBP.

3.0

Mar 2, 2018

Developer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great atmosphere & location

Cons

- management does not exactly know where they are heading

ecobee Response

8y

Thank you for providing your feedback. Happy to hear that you are enjoying our new space and the atmosphere of ecobee! We’re growing quite quickly, and with that comes all of the challenges of scaling a company. We are working closely with our managers and leadership team to ensure that all of our teams are working towards the same goals.

Viewing 76 - 78 of 322 Reviews

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ecobee

ecobee reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a great working environment

Great company culture. Poor department culture

Developer

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