ecobee reviews

3.2

46% would recommend to a friend

(321 total reviews)
avatar

Greg Fyke

44% approve of CEO

57% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

321 reviews
3.0
Oct 1, 2025

Support

Recommend
CEO approval
Business Outlook

Pros

Fast pace, simple design easy troubleshooting.

Cons

Unfortunately customer base are those whom lack technical aptitude, really slows down turnovers or positive ticket closing. I was asked to do tier 2 and 1 support with minimal exposure. Also NA wide familiarity with hvac systems and refrigeration.

4.0
Sep 29, 2025

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company Good people Diverse work and opportunities for growth

Cons

Sometimes leadership don't follow through with their claims, and too many initiatives taken on at once without a holistic direction across teams

3.0
Sep 17, 2025

-

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sure, there are some. Figure it out

Cons

No work-life balance of any kind

Viewing 19 - 21 of 321 Reviews

Glassdoor has 380 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.