ezCater reviews

2.4

26% would recommend to a friend

(468 total reviews)
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Nihad Rahman

28% approve of CEO

25% positive business outlook

ezCater has an employee rating of 2.4 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ezCater employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

468 reviews
1.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Direct managers and teammates are amazing people and hard working, very supportive. Product is among the industries best and is wanted by customers.

Cons

CEO that has been here for less than a year has fired numerous Executives across various departments. CEO has raised sales goals to now be unattainable for both new and tenured employees. During an all-hands meeting the CEO yelled at an employee for asking about communication and transparency.

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ezCater Response
2y
Thank you for sharing your perspective. I’m sorry to read your concerns about certain changes within ezCater. Like all businesses, our goals and organizational structure evolves based on our stage of growth, strategic priorities and business needs. I would welcome the opportunity to connect and learn more about your feedback. If interested, please reach out to me directly and we can schedule a time. With sincere appreciation, Diane
1.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Very remote work friendly. Seemed at one point to truly care about its employees.

Cons

We have all seen this story play out before… new CEO. Then hiring for a new csuite revenue position (the CEO’s buddy). Ripping out comp plans, attainment, KPI’s, etc and then proceed yo wonder why the company is hemorrhaging talent, goals are not being hit and your sales team (who is the engine behind these ludacris goals being hit) being wildly unhappy. Which is what is unfolding as we speak. How can a brand new CRO have a single clue as to what’s best for the company when he was barely in his seat for a few weeks before making these decisions? Looking at Ashwin’s work history you can see why he was let go from Lyft. Similar practices as to what is occurring now at ezCater. It’s plain as day. This new csuite is simply looking for a fat payday when they IPO, and will be laughing into the sunset in the faces of all those whose roles Ashwin and Kaushik eliminated. They do not care about their employees if they’ve been here 7 years or 7 months. You are a line item on a spreadsheet… not a human being. DEI initiatives? That’s ezCater simply wanting a stamp saying they support minority owned businesses, when in reality they do nothing to set them up for success. This is top to bottom THE worst handling of a new CEO/Rev org that I have ever seen in 7+ years of SaaS work. If you value yourself as a salesperson/employee… stay away.

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ezCater Response
2y
I’m sorry you do not support the organizational changes that we have made over the last year. One thing that has not changed is that our people and culture remain a top priority. Additionally, we do not enable or condone any planted Glassdoor reviews. I personally respond to each review, but I have no influence in who chooses to write a review or what the sentiment of the review is. If you would like to discuss your concerns directly, please reach out to me. My best, Diane
1.0
Dec 12, 2025

Avoid like the plague

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO (for now) Summer sweetness (also possibly going away)

Cons

There’s so much honestly. Most people in director positions and above are completely disconnected from their IC’s and even managers/senior managers. It all went south after Stefania left the company. They brought in a new CEO who was probably using ChatGPT for their decisions and managed to get fired within his first year and a half. This new CEO got rid of all the c-suite that made the company that it was. He alone ripped the rug from underneath the culture and now the company embodies fear to all employees. No one feels safe or secure in their positions. Every new c-suite position now has two titles to them, and for every new c-suite person brought into the company, there’s a new round of layoffs! Just recently they laid off about 40 people from the engineering side of the business with the average tenure being about 6 years between everyone there, on the week of Thanksgiving. You won’t be surprised to find there’s already openings for some of the terminated positions. The “startup” company hasn’t had any new rounds of funding since 2021 and likely won’t be getting one anytime soon. Employees were speculating to an acquisition would be looming to make sure the higher ups came out with their pockets filled.

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ezCater Response
5mo
Being in an environment that moves quickly and makes hard decisions to facilitate long term success is not for everyone and I am sorry to hear that you didn't enjoy some of your time at ezCater. I hope you find or have found a role that is a better match for what you're looking for. Robert
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Glassdoor has 480 ezCater reviews submitted anonymously by ezCater employees. Read employee reviews and ratings on Glassdoor to decide if ezCater is right for you.