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ezCater

Engaged Employer

ezCater reviews

2.4

26% would recommend to a friend

(468 total reviews)
avatar

Nihad Rahman

28% approve of CEO

25% positive business outlook

Ratings by category

3.1

Work/Life balance

3.0

Diversity & inclusion

3.0

Compensation and benefits

2.4

Culture & values

2.3

Career opportunities

2.2

Senior management

ezCater has an employee rating of 2.4 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ezCater employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

468 reviews
1.0
Jul 9, 2024

Down Hill, Fast

Engineer
Recommend
CEO approval
Business Outlook

Pros

The past… ezCater was once the best company you could work for with a wonderful CEO founder and senior leaders that cared about culture and people development. A company you never would have wanted to leave.

Cons

Arrogant and selfish new CEO came in after reading a bunch of strategy books and forced the company to sign up for big plans and initiatives without knowing the dynamics of the industry and most importantly the customers. Fast forward less than a year later, he cut all the growth initiatives, fired the leaders that were assigned to the initiatives and fired every caring leader that stood in his way including an inspiring chief people officer. He manipulated everyone to hire his best friend as CRO who lives in the same neighborhood as him and executes whatever is ordered. A CRO that is far from customer facing and a new cookie cutter strategy out of a book that has no industry context. Mind you previous CRO and VP of sales were caring leaders who had great relationships in the industry and an inspiring vision that the whole company would rally behind (and see clear results)

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ezCater Response
2y
I’m sorry you feel this way about the organizational changes that have been made over the last year. If you would like to discuss your concerns directly, please reach out to me. My best, Diane
3.0
Jul 1, 2024

Company Culture is taking a nose dive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This used to be the dream company to work at with incredibly smart and kind people to work with. Great work life balance and lots of emphasis on professional development.

Cons

The new CEO has completely gutted the culture that everyone loved so dearly. All of the leaders that we admired and who held the culture together have been fired. This now just feels like another uneasy tech company where everyone is on edge. There doesn’t seem to be much direction or insight to the madness.

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ezCater Response
2y
Thank you for your feedback. I agree that our people are incredibly smart and kind. Also, offering work/life balance and learning and development opportunities are things we take pride in. Our culture is a big reason why we’re so successful, and I’m sorry to hear you feel it has changed. We are all stewards of our culture and play an important role in upholding it. I’d welcome the opportunity to discuss your review in more detail, so please feel free to reach out directly. With sincere appreciation, Diane
3.0
Jul 13, 2024

New CEO changed things for the worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with at bottom and mid level. Engineering managers and directors are great, while they last, but the culture change is squeezing everyone.

Cons

The new CEO has changed so many things and none for the better. We're given random targets to hit and priorities are constantly changing. The former CEO seemed to care deeply about customers and caterers, the new one seems to care deeply about making money. It went from an environment that I would recommend to anyone to one that I constantly wonder if I should leave. Nepotism is always bad, but when you clean house as soon as you come in, only to bring in the same kind of Silicon Valley startup management, it's even worse. Since summer there have been a lot of "small" layoffs that are never mentioned out loud. It's not a great feeling to wonder if your area is next on the chopping block.

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ezCater Response
2y
Thank you for your feedback. We want everyone to have a great experience at ezCater, and I’m sorry that has not been the case for you recently. We have made organizational changes to better align our structure with our strategic priorities and business needs. We aim to lead with transparency, so I’m sorry if you feel these changes were not communicated well. We understand we have an opportunity to continue aiming higher and making it better. I want to emphasize that our people and culture, customers, and caterers remain a top priority. I would appreciate the chance to speak further about this so please reach out to me directly if you’re open to it. With sincere appreciation, Diane
Viewing 7 - 9 of 468 Reviews
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Glassdoor has 480 ezCater reviews submitted anonymously by ezCater employees. Read employee reviews and ratings on Glassdoor to decide if ezCater is right for you.