iCIMS reviews

3.2

51% would recommend to a friend

(793 total reviews)
avatar

Jason Edelboim

58% approve of CEO

30% positive business outlook

iCIMS has an employee rating of 3.2 out of 5 stars, based on 793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

793 reviews
1.0
May 17, 2020

Great company before the PE firm replaced entire executive team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This was an amazing place to work prior to the private equity firm acquired them and replaced the entire executive team.

Cons

New CEO is the epitome of a wolf in sheep’s clothing. Completely restructures organization, changed salary’s and compensation plans (along with roles and responsibilities) multiple times. Additionally, the CEO and others from the executive team got in a room, with NO conversation with people managers, directors, etc. and just made significant cuts due to the pandemic, YET they had enough cash to acquire a company after the layoffs. DO NOT WORK HERE... I still have many friends in the organization who said moral is really, really low and the new C-Suite no longer cares about people, only how they can get the PE Firm to their exit faster.

2.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Incredibly smart and compassionate people. Unlimited PTO and encouraged to take care of yourself and take time. Generally good to their people and treat you like a human first.

Cons

They've rushed out a lot of software that is half-way ready. Stuff is constantly broken or you can't support the product because it hasn't been brought into our systems fully. They don't pay tech support enough and therefore the support team isn't that great at their jobs and they're underpaid so we keep losing people making the support system even worse. They've acquired a lot which is contributing to the growing pains but honestly its like they took a great products and just threw them at customers without thought causing pain for everyone.

1.0
May 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Great office and work building Has potential

Cons

I really wanted to love it here, I was super excited to start working here because I've heard great things, and its constantly voted as one of the best places to work, but from day 1 I was disappointed. The company lacks a lot of depth and attention to detail, during our orientation we weren't really given much instruction on how to set up our emails/calendars etc...and we weren't even told whether we get a lunch or not. Those seem like smalls things but they really set the tone for an anxious new hire. The onboarding training was also a 90 day process but with 0 hands on experience/shadowing before transitioning into your role. There is no clear focus or direction in setting up a new hire for success. It seems like the only competency that they focus on out of the 8 that is part of the culture is adaptability; and this is typically because the company cant focus on one goal at a time so its a strongly overused competency, almost like a crutch. I cant tell you how many times the company has shifted its focus just in the year that I've been there. You walk out of most meetings feeling like you didn't understand the point of it, and having no concept to grasp onto. And then they encourage everyone to "fake it till you make it", but that just creates an environment where people aren't allowed to be vulnerable, and it makes it hard to tell others that you "don't understand what's going on". I walked into the office everyday feeling like I was the only one who didn't have a clear understanding of my role and duties. Come to find out as time went on, that no one understands the objectives of their role; it was genuinely a hot mess working there. People there are nice, civil, and always willing to help, but also lack depth, creativity, and passion. They make you take a personality assessment as part of your interviewing process, and I think this leads to them hiring the same type of people. There weren't enough quirky, creative, innovative people working there; I wanted to be inspired by the people I talk to, but a lot of them were your stereotypical corporate drones. And I cant tell if it was genuinely the people, or that the company didn't encourage out of the box thinking. Not to mention, my floor lacked diversity, most people of color were on a different floor and it was mainly the labs team. Working there was kind of a traumatizing experience, I kept pushing through because I wanted to love it, and I understand in comparison to a lot of corporate jobs it may be a lot better, but it doesn't meet my standards of a great company. I also really felt the passion, and drive from Colin Day, but I felt like his direct subordinates didn't match his energy; and I felt like most managers didn't match his energy. It truly is a shame because he envisioned an incredible software and made it come to life. I would really hate for things to start going down hill because of their shift of focus, or should I say lack of focus.

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Glassdoor has 866 iCIMS reviews submitted anonymously by iCIMS employees. Read employee reviews and ratings on Glassdoor to decide if iCIMS is right for you.