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iControl

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iControl reviews

2.4

34% would recommend to a friend

(26 total reviews)

Matt Gutermuth

27% approve of CEO

24% positive business outlook

Ratings by category

2.6

Work/Life balance

2.3

Culture & values

2.3

Career opportunities

2.2

Diversity & inclusion

2.1

Senior management

2.1

Compensation and benefits

iControl has an employee rating of 2.4 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an average working experience there. The iControl employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
1.0
Aug 2, 2018

Stay away from this place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The building and facilities are nice.

Cons

The leadership team is hopeless, the HR department is non existent. Be prepared for random firings as the company is strapped for cash. They don't care about their clients and they really don't care about their employees. You'll essentially work in a passive aggressive environment, and could get fired simply because the wrong person doesn't like you. There's no hands on management, and you will constantly have to change directions. You will not be treated with respect if you work here.

avatar
iControl Response
7y
Unfortunately people turn to post negative comments publicly when they have been terminated for performance. We have a solid team of individuals that are enthusiastic about what it is the they do, work hard and are accountable for their performance and expect the same of others, and people that are genuinely helpful and pleasant to work with. iControl is a rapidly growing company and therefore it has a very fast paced environment. There is very little down time, the work is challenging, there are multiple projects at any given time and it is exciting. It can be deeply rewarding to see how your work impacts the team and company overall in real time, but for some, it can be uncomfortable and overwhelming. While we are patient with employees, we sometimes have to make difficult decisions to move in a different direction, as we did in this case.
1.0
Jul 27, 2018

Mismanaged Circus — Rotten Work Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck. Friendly lower level employees

Cons

This organization has too many issues it’s difficult where to start, but here it goes: 1. Incompetent “managers” with little training on how to lead 2. Terrible IT leadership that stalls work instead of finding solutions and sends staff on endless rabbit holes 3. Executive leadership has major character flaws and treats staff like disposable capital 4. Terrible “culture” that everyone mocks and takes as a joke 5. Lots of roles and titles given to people undeserving of their positions

avatar
iControl Response
7y
This posting is from the same former employee who, on August 2, posted another negative comment.
2.0
Aug 23, 2017

90% Middle Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Are you a middle manager looking to spend all day on Go To Meeting while working from home? iControl is for you.

Cons

Analysts are given a tremendous work burden, iControl saw a wave of departures in 2017 and none of the analysts where replaced, leaving the main department with only 2 analysts. Upper management feels the need to hire absolutely nobody and feels like they can scale their growth by nickle and diming their suppliers while misleading their retailers. It's a recipe for disaster. But don't worry, the emperor has magnificent clothes! iControl gets all sorts of awards and signs all kinds of partnerships! I suspect the company cuts deals to get these awards, but I digress.... The payments business is a good business to be in, but within the last year iControl has created a ton of bad PR with the supplier community through service fees on payments. This is in addition to the millions generated from the retailers and is extremely greedy.

avatar
iControl Response
7y
iControl is a fast paced environment, which works well for people who are persistent, curious and self-motivated. The assessment of this individual is grossly inaccurate, as the company has over 20 analysts, and major recent awards such as 2017 mobile solution of the year, selected by PayPal at the Electronic Transaction Association conference; or being named to the Inc 5000 list; or to the Entrepreneur 360 list; cannot be "acquired" through cutting deals, they must be earned. While the company did raise fees in 2017, the increases averaged $1.07 per week per vendor.
Viewing 13 - 15 of 26 Reviews
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Glassdoor has 29 iControl reviews submitted anonymously by iControl employees. Read employee reviews and ratings on Glassdoor to decide if iControl is right for you.