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      iHerb

      Engaged Employer

      iHerb reviews

      3.8

      71% would recommend to a friend

      (768 total reviews)

      Emun Zabihi

      79% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      768 reviews
      1.0
      Nov 14, 2019

      Terrible

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Snacks are ok. Close to other companies you can apply to.

      Cons

      Too many to list. There are some good people here, but management is the worst.

      avatar
      iHerb Response
      6y
      Thank you for the time you took to review! Wishing you luck in the next endeavor!
      1.0
      Nov 11, 2019

      Very stressful for people who actually work

      Equipment operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have a job that's all I can say

      Cons

      Racism is rampant in that company especially for those who feel entitled to treat you any kind of way people who come there and focus on work get put down or as people who don't work get praised there's so many things that I can say about that company and none of them are positive bad management certain employees getting micromanage if they don't like you they go strategically find a way of firing you safety is a joke along with their new safety guy he's an idiot they talk about safety but make it hard for you to travel through their warehouse with pallets everywhere the racking system is messed up the warehouse is a mess to be handling products for consumption believe me I can go on and on about this company my time is still valuable

      avatar
      iHerb Response
      6y
      "Thank you for the feedback provided regarding your five year tenure at iHerb. We are sorry to hear you had such an unpleasant experience. The Operations team and Safety team are continously working hard to ensure we continue to provide a safe work environment for all our team members. Training and development of management is a continuous effort at iHerb and your feedback will be taken into consideration for upcoming training and development. We take feedback provided seriously and work hard to ensure appropriate action is taken if any issue or concern is brought to our attention. You are encouraged to provide additional information via our anonymous hotline at (833) 970-0001."
      2.0
      Nov 10, 2019

      Unorganized

      Equipment operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a full time job.

      Cons

      Not too organized at the ground level.

      avatar
      iHerb Response
      6y
      Thank you for your feedback. In the highly competitive e-commerce marketplace it is critical that we adapt to the customer's requirements. While some team members are resistant to change, it is necessary that we find better ways to service our customers through process improvement. At the Easton FC we are constantly looking for ways to further improve upon the customer experience. Many of these improvements come from our employees through our Lean approach to process improvement. At iHerb we utilize automation, a world class warehouse management system, work instructions, and 5s along with our lean methodology to enhance the customer experience.
      Viewing 589 - 591 of 768 Reviews
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      ReviewsiHerb reviews

      Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.