Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"New 401K and medical benefits are great." ((in 84 reviews)); "Good pay and the job was easy" ((in 50 reviews)); "Great people to work with and for." ((in 43 reviews)); "The team is great and shifts are flexible" ((in 20 reviews)); "Great Leaders and team members to work with." ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 14 reviews)); "Newer technology managers have started to create a no" ((in 13 reviews)); "The long hours and on my feet" ((in 10 reviews)); "poor communication and technical support" ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

768 reviews

2.0

Apr 21, 2019

Going downhill fast

Software developer

Recommend

CEO approval

Business Outlook

Pros

- Free wi-fi - Snacks - Elevator

Cons

I should’ve listened to the negative reviews before joining since they’re all accurate. Culture and morale are terrible and people are trying to flee like rats from a sinking ship. Leadership is purely autocratic and push their agenda down your throat with zero regard for timelines or quality of work. The “town hall” the engineering team had recently was a joke and all relevant questions were blatantly deflected. Wake up and smell the coffee, folks! This place is a dead end and look elsewhere for a promising career. If you’re a talented developer, stay away and find a better gig.

iHerb Response

7y

Your feedback, while direct and tough to receive, is information we can provide to the executive and management teams to identify where and how we can improve communication and how to best do work and partner with our team members. We respectfully disagree with the forecast that iHerb is going "downhill". Indeed, iHerb leadership outlined its two year strategic plan and shared it will all team members across the company, and is continuing to identify ways to simplify communications and maintain internal customer (team member) trust. Thank you for your current service and your contributions to iHerb.

1.0

Apr 11, 2019

Recent non-fake posts are spot on

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paycheck that clears, free drinks and fruit, decent office and friendly colleagues

Cons

As others have mentioned, this place is fear based and "do what you're told without questions asked" type of culture. Management does not value employees and will grind you up until it's time for your replacement. This definitely isn't a long term gig and recommend seasoned professionals to look elsewhere for a quality job. A lot of colleagues I know are not happy with things and are actively searching to get out. If you're cool with executing whatever they want without having an opinion, working OT frequently without pay and an overall drab environment, by all means this is your place. Otherwise, keep looking and find a better gig for yourself.

iHerb Response

7y

It disappointing to hear that you are not pleased with your working environment. As iHerb continues to evolve, changes will continue as we position the business for growth. However, we have great empathy and patience as an organization, in regards to our current team member’s contributions to the overall business’s adaptation. We encourage our current team members to connect with their Management and/or H.R teams to address any concerns in an effort to find resolution.

1.0

Apr 10, 2019

Don’t waste your time

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good learning opportunity. Great snacks.

Cons

Nepotism is big here. They recently let go a whole bunch of people without any reason and the remaining employees are in the dark for whatever the reason was. There have been all sorts of issues with salaries including salary increase. Don’t believe the fake “all is good” reviews.

iHerb Response

7y

While iHerb certainly promotes transparency and one’s ability to leverage constructive feedback, we would recommend you address these concerns with HR or the Management team. As a company in rapid growth, realignments to the workforce will take place to adjust to the industries momentum. Unfortunately, there is not a perfect solution and iHerb takes a great deal of care and consideration when any roles are eliminated in a restructuring.

Viewing 619 - 621 of 768 Reviews

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Going downhill fast

Recent non-fake posts are spot on

Don’t waste your time

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