iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
5.0
Mar 25, 2019

Great Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team that is growing together together, Good work life balance

Cons

No bus route close by

avatar
iHerb Response
7y
Thank you so much for your feedback, we are sorry to see you go. We wish you the best of luck in your future endeavors.
1.0
Mar 18, 2019

1 year MAX

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Diversity Free coffee, tea, snacks, etc.

Cons

Zero innovation Lack of culture Poor management Not customer oriented environment Slow-paced Politics, politics and politics instead of work Summary: this company is like a circus, but nor Cirque Du Soleil type of circus, more like the one from 'Dumbo', where everyone dream about growing a pair of ears and fly away.

avatar
iHerb Response
7y
Thank you for the feedback. At iHerb, we work to create an honest and collaborative environment for all team members; we are disappointed to now learn of the experiences you've shared. iHerb's has a 'culture code' of 9 Guiding Principles. We realize with our fast-paced growth, we can improve on how we communicate our culture and better unify iHerb team members. One principle is "Learn Relentlessly". We have a program we use to coach and guide iHerb's management. We appreciate that more learning is needed, and we will take your feedback as we continuously improve our people manager development programs.
2.0
Mar 12, 2019

Amateurs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My commute was great. Coworkers were nice.

Cons

This is a wanna be hip company with their snacks and “flexible” time off. But in reality this company thrives on nepotism, slavery, and antiquated management antics. Stay away. Far away. You have been warned.

avatar
iHerb Response
7y
Let me start by thanking you for your honest and direct feedback. Even though you're no longer with iHerb, you took the time to share an opinion and we appreciate it. It's true, we offer snacks and paid time off to team members, and our team members are a great community of friendly and productive people! All of our team members are hired through iHerb's recruiting processes, and we strive to promote a fair workplace - through performance, through pay, through benefits, through work assignments - for our team members at iHerb. We respectfully disagree that iHerb tolerates "nepotism [or] slavery". We wish you the best in your continued career pursuits.
Viewing 628 - 630 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.