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      iHerb

      Engaged Employer

      iHerb reviews

      3.8

      71% would recommend to a friend

      (768 total reviews)

      Emun Zabihi

      79% approve of CEO

      82% positive business outlook

      Ratings by category

      4.2

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      768 reviews
      1.0
      Feb 15, 2019

      Reprehensible

      Dock supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no Pros to this job

      Cons

      -Long story short, I applied to iHerb for the department supervisor position, went on the interviews, and received an offer letter from their HR department and recruiting team. I accepted the offer and passed a background check and drug screen. I had then proceeded to quit my former job to start at iHerb only to discover that iHerb rescinded their offer to me 4 days before my start date. I can't go back to my old job as the 2 week resignation period is over and I am now left without income or insurance.

      1.0
      Feb 15, 2019

      Selling big dreams while struggling to function

      Material handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are really good and fair pay for easy work

      Cons

      You are expected to dedicate all of your time to this job. They stretch 8 hours of work into mandatory 12 hour days. Never get paid on time or missing hours. Leadership blames associates for their own short-comings. -Poor leadership -Questionable Policies "If you go to HR you will be fired" -Clique mentality from leadership -No job security (Must be a yes-man) -Gas-lighting (to shift blame off of leadership) This company wants to be a good place to work but unfortunately it is not, and it has a long way to go to get to where it claims it already is.

      avatar
      iHerb Response
      7y
      iHerb Easton is a brand new facility, and being that it is a start-up, challenges naturally occur as all team members get to know one another as they learn processes, systems, company procedures, and the business. Therefore, we are still in our building phase and all team members, including management, are putting in the time needed to help us build a solid foundation and to create the best workplace possible. With that said, we encourage any and all team members to talk directly to a member of management regarding any concern they have so that we can address these as quickly as possible.
      1.0
      Feb 10, 2019

      Prepare for a stressful and humiliating experience

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free gym if you have time to attend - Snacks - Compensation, if you negotiate well

      Cons

      All negative reviews are true - politics win here, no one needs your ideas - be prepared to be a 'yes-man' - very low technical expertise, you won't learn anything - no one understands exactly how the platform works - not a tech company - the system is flaky and very unstable, therefore you'll be occupied 24/7 - there is no support from management, you completely on your own - churn rate is really high

      avatar
      iHerb Response
      7y
      Hello - It seems you did not have the same experience here as many other of our current team members. At iHerb, we respectfully challenge each other and recognize that agreements can exist but once a decision is made we commit fully. It seems that this wasn’t the best environment for you to flourish in and we hope you’re working for an organization that aligns more closely with your career goals.
      Viewing 640 - 642 of 768 Reviews
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      ReviewsiHerb reviews

      Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.