Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 76 reviews)); "Good pay and the job was easy" ((in 50 reviews)); "Great people and Awesome team work." ((in 44 reviews)); "Great Leaders and team members to work with." ((in 23 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "Newer technology managers have started to create a no" ((in 12 reviews)); "Less Favoritism, the company has improved though." ((in 12 reviews)); "The long hours and on my feet" ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

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Gender

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Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

4.0

Sep 13, 2018

Ok experience

Picker/packer

Recommend

CEO approval

Business Outlook

Pros

Good fruit always has fresh water nice people cool experience with iherb.

Cons

I can say that the cons are once you worked for iherb you cant go back which is sad for the people who really liked working there i was only a week away from droping my point to be hired on and i got a reward for have 100%and good performance and let me go the next day after my manager asked me if i like my job.

iHerb Response

7y

Thank you for taking the time to leave feedback as it relates to your experience working at iHerb. We are pleased to hear that you enjoy the people as much as we do. Please reach out to the company as it relates to being "rehired" as it appears that there may be some confusion on your part as it relates to re-joining the team. We look forward to connecting with you soon.

3.0

Aug 17, 2018

Your experience depends on which department you’re in

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great snacks, drinks, gym, appreciation parties, and offices. The business is growing fast, so jobs here are more likely than not “safe.” At least 75% of the team members are friendly and quality employees. Team members are generally given the latest and greatest tools to perform their job.

Cons

Beware, interested candidates! FTO does exist, but it depends on which department you are in. Some are generous while others are stingy. Don’t work here if you are not okay with working really hard on a project then having it be scraped a day later because of a CEO who simply feels like he doesn’t want it anymore. This occurs pretty frequently that it’s almost comical. Management tends to hire talent from outside instead of promoting from within. Annual reviews are not given, so you have to ask for one to receive feedback on your work. Since annual reviews are not the norm here, you only get the chance to get a raise if you ask for one.

iHerb Response

7y

Thank you for letting us know your concerns about working at iHerb, it seems that you are passionate about your work and we love that about our employees. If you have any concerns about annual reviews or raises you feel like you have earned please speak with your HR team as they are more than happy to meet with you and problem solve a solution.

2.0

Aug 17, 2018

Opressive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Phantom Shares. Great in office perks.

Cons

Opressive management threatened by younger bright minds. Management goes behind the backs of employees.

iHerb Response

7y

Thank you for taking the time to share a review with us. It is disappointing to hear that you feel that your ideas or perspective was not appreciated during your time at iHerb. It is also disappointing that with little additional information the team is not able to investigate the details of your concern. In the future, we would urge you to seek out a member of the Human Resources team so that a resolution could be reached. We wish you the best of luck in future endeavors.

Viewing 670 - 672 of 768 Reviews

Jobs at iHerb

Software Development Intern

Growth Marketing Specialist (N. America)

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Sr. Director, Business Operations

iHerb

iHerb reviews

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Ok experience

Your experience depends on which department you’re in

Opressive

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