Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 76 reviews)); "Good pay and the job was easy" ((in 50 reviews)); "Great people and Awesome team work." ((in 44 reviews)); "Great Leaders and team members to work with." ((in 23 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "Newer technology managers have started to create a no" ((in 12 reviews)); "Less Favoritism, the company has improved though." ((in 12 reviews)); "The long hours and on my feet" ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

5.0

Oct 1, 2018

First Month

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Professionalism from beginning to end. Monica was an excellent Recruiter and provided me all the information and quick responses to my questions. My manager has done an excellent job introducing me to all the key staff, explaining the business, its nuances, and general "good to knows". She has take time to share escort me to each location and understand who does what and why. Also, Jenny is always there to answer a question or provide her insights.

Cons

Honestly I have none at this time.

iHerb Response

7y

Thank you so much for your feedback! We are pleased to hear that your on-boarding experience with Monica and with Jenny, your Manager, has been pleasant thus far. iHerb certainly wants to ensure a smooth transition into the company and takes all opportunities to engage our new team members. If you ever have concerns or questions iHerb urges you to take those opportunities with Mangement and Human Resources to find a resolution to avoid miscommunications. We look forward to all of the great accomplishments you will achieve working within your respective department.

5.0

Oct 1, 2018

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is a dynamic, high tech, fun place to work. The company care about people.

Cons

Always a lot of staff in break room that we have to watch out not to gain weight. :)

iHerb Response

7y

Thank you for your feedback. We are delighted to hear you enjoy the rapid growth and the incredible people! Having the benefit of free-flowing snacks and regular celebrations does remind us to leverage our excellent walking paths to ensure we have a healthy balance overall. We appreciate your positivity and look forward to watching your growth within the company.

1.0

Sep 28, 2018

Great Employees, horrible management, fun activities, good location

It specialist

Recommend

CEO approval

Business Outlook

Pros

Gym, Free snacks (when they have them), company activities. Cool Co-Workers

Cons

Take my word for it. Dont work here. If you choose to ignore this advice at least you can say you were warned. I was warned by other recruiters to avoid this place. I did not listen. Bad idea on my part. Inexperienced and unbelievably ridiculous management. I could write a book detailing how pathetic this place is but wont. I will write 3 words. Avoid this place. Read the other reviews on here from iHerb IT workers. They are having a tough time filling roles here. The word is getting out about the work environment. iHerb is getting a bad reputation. Ask around. There is a comment I hear sometimes from Mgmt and co-workers and that is iHerb is not for everyone. Believe it! Watch out if they try to sell you on Flex time and unlimited time off. I heard a person who works here wanted time off for his honeymoon and they said NO!! True story, I have heard other requests for time off are denied. My other co-worker asked for one day off Mgmt said no. Almost all senior management is Iranian. They have strong desire to hire and to put Iranians in key positions. So if you are Iranian apply.

iHerb Response

7y

Thank you for leaving your review and it seems you are having a different experience working for iHerb as other employees. . iHerb is a diverse environment which values people of different creeds & races from all over. FTO is exactly as stated in the employee handbook and it is per a manager’s discretion to approve or deny based on the needs of the projects

Viewing 667 - 669 of 768 Reviews

Jobs at iHerb

Sr. Manager, Localization and Content

Sr. Product Manager - Recs/AI

Sr. Designer II - Discovery

iHerb

iHerb reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

First Month

Manager

Great Employees, horrible management, fun activities, good location

Jobs at iHerb

iHerb reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

iHerb reviews FAQs

Jobs at iHerb