impact.com reviews

3.6

70% would recommend to a friend

(377 total reviews)
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Dave Yovanno

84% approve of CEO

61% positive business outlook

impact.com has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The impact.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

377 reviews
1.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good products, leading the industry in China.

Cons

Rampant sexism, especially toward women. The worst kind of leadership team — like an empress surrounded by sycophants — while everyone else is treated as ordinary, powerless people. Absolutely disgusting.

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impact.com Response
9mo
Thank you for sharing your perspective. We regret to hear that your experience at impact.com did not align with the culture and values we strive to uphold. At impact.com, we are committed to maintaining a workplace that is inclusive, respectful, and supportive of all employees. Allegations of sexism and concerns regarding leadership are matters we take seriously. We continuously invest in initiatives such as leadership development, diversity and inclusion training, and structured employee feedback channels to strengthen our culture and address areas of concern. We appreciate your feedback and will continue working to ensure that impact.com is a place where all employees feel valued, respected, and empowered to succeed.
1.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

One day of WFH per week, which is better than many local companies. Team lunch is provided once or twice a week. Some teammates are collaborative, thoughtful, and proactive, which makes up for the lack of support from upper management. Compared to leaders who overcomplicate even simple issues and involve unnecessary layers, peer collaboration was refreshing and effective. The brand is known in the affiliate marketing industry, and business seems to be expanding.

Cons

(1)The Myth of Company-Wide Raises: During interviews, you're told there are annual salary adjustments — don’t count on it. There is no formal merit increase process. Only a select few receive raises, while many go years without any adjustment or promotion.----- (2)Onboarding Stipends Don’t Exist: The global policy promises an equipment stipend upon joining, but not everyone can receive it.----- (3)Promotions Lack Transparency: There are no clear criteria for promotion. Some people are promoted quietly; others who have been in the company for years are told to create lengthy reports and presentations just to be considered. Promotions are based largely on favoritism — not merit.----- (4)Promotion Bar Is Higher for Women: Women typically wait 3–4 years to even be considered for promotion. Until 2025, the entire GC management team was male. The gender imbalance is glaring, and upward mobility is far from equitable.----- (5)Invasive Interview Questions for Women: Female candidates are often asked about their relationship status, whether they plan to get married, and — if already married — whether they want kids. It's framed as “friendly concern,” but in China we know what this really means: if you plan to start a family, your chances drop significantly.----- (6)Annual Leave Requests = Micromanagement: While the number of annual leave days appears generous, all time off requires detailed explanations and approvals. There is little privacy. Long holidays require approval from the highest-level GC leadership.----- (7)Sick Leave Isn’t Respected: Despite having 12 sick days per year on paper, even taking one day off for a cold requires a doctor’s note. Some managers will continue questioning what illness you have, why you're absent, and whether it's “really necessary,” making the whole process invasive and exhausting.----- (8)Middle Management Avoids Real Work: Many mid-level managers lack the skills to solve problems or optimize workflows. They excel at managing up, but not down. Blame is frequently passed to other teams — or even direct reports — when things go wrong.----- (9)Team-Building = Formal Meetings: So-called “team-building” sessions are rare and feel more like all-hands meetings. No sense of fun, no genuine bonding. It feels like a traditional domestic company, not a modern, open multinational. When cameras are on, you're expected to praise the company and leadership.----- (10)Attendance = Micromanagement: Despite being a global company, attendance is policed like a local factory. Arriving at the office right on time or even a few minutes late can result in criticism. No one cares how late you stay — only how early you arrive.----- (11)Emotional Labor Is Demanded — Endlessly: Managers often push you to “provide more emotional value” to clients without teaching you how — no matter how much you’re already doing. Your efforts are rarely “enough.” This kind of emotional labor is relentless, rarely acknowledged, and absolutely not reflected in your compensation. Over time, it takes a serious toll on mental health. ----------The GC team may be hitting growth numbers, but it’s doing so at the cost of employee well-being, fairness, and sustainability. If you care about transparent systems, psychological safety, and real leadership — this may not be the right place for you.

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impact.com Response
9mo
Thank you for taking the time to share such detailed feedback. We are concerned to read your comments and regret that your experience did not reflect the values we aim to uphold at impact.com. We want to be clear: we are committed to building a workplace that is fair, inclusive, and supportive of all employees. Topics such as compensation transparency, equitable promotions, respectful hiring practices, and employee well-being are areas we take very seriously. While we recognize that there is always room for improvement, we continue to invest in strengthening our processes, including more structured performance reviews, leadership training, and open feedback channels for employees. Your perspective is valuable, and we will ensure it is considered as we work to improve both employee experience and organizational culture.
2.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work location and rto

Cons

Limited growth and pressure to perform

Viewing 46 - 48 of 377 Reviews

Glassdoor has 417 impact.com reviews submitted anonymously by impact.com employees. Read employee reviews and ratings on Glassdoor to decide if impact.com is right for you.