nCino reviews

3.9

73% would recommend to a friend

(626 total reviews)
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Sean Desmond

69% approve of CEO

56% positive business outlook

nCino has an employee rating of 3.9 out of 5 stars, based on 626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The nCino employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

626 reviews
2.0
Nov 1, 2022

It's a review alright

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful teammates who are smart and motivated, quite a few great lower managers, lots of PTO, adequate benefits. Honestly can't say enough good things about the people I work with directly and my current manager. The day-to-day job is decent. The product is interesting enough. For people who want to be in-office the office building is nice.

Cons

I get it. Corporate America will always do what it has to do for the bottom line, and workers can leave if they don't like it. We understand how the social contract works. The reviews saying that other people have it worse, or current employees posting negative reviews have never worked at a bad company, are focusing on the wrong things. Of course other people have it worse. Of course we're glad our office has windows. No it's not some horrible place to work (for most of us). Many of us have worked at much worse places and seen and dealt with much worse things. That doesn't mean we can't or shouldn't strive for the best workplace we can here, now. If that's not the nCino ideal I don't know what is. Trying for continuous improvement in how we do things doesn't mean that people are ungrateful or sheltered and it doesn't mean people are asking for a "startup" culture. We've just seen things eroding that really don't have to and that's not a slope anyone wants to be on. Happy employees make solid teams that deliver great products. People are on Glassdoor writing these reviews because they don't feel that they have any other avenue for feedback within the company. When feedback has rarely been asked for from employees, like whether folks wanted to work in-office or remote or hybrid, I've seen no evidence it's been considered for more than a second. Prime example is that employees seemed to mostly want hybrid and that was the word briefly and then an in-office mandate rolled out via recorded video so no one could respond. I see lower management looking like they've aged a year every time they have to deliver more disruptive changes to dev teams and try to support their reports even when they've hardly gotten advance notice or preparation themselves. and dev teams have to try to go with it because "agile". Senior employees are leaving who are critically missed for their deep organizational knowledge, again and again leaving for better pay and more flexibility. You go to look someone up and just see their account is deactivated. again. And again. The pandemic isn't over for everyone but there doesn't seem to be more than the most basic token attempt to protect employees who have real health concerns for themselves or their household members. Everyone needs to be back in the office everyday even if its not safe for them, even though the messaging previously was that employee and employee family health is important. It feels like management is getting too many layers deep and higher ups are far removed from people on the ground and don't care.

2.0
Jan 18, 2023

Case study in how not to run a company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My direct coworkers and manager have all been wonderful. I have not had to work directly with anyone I disliked.

Cons

You can't trust anything the execs say. We heard all through the pandemic how we could work where we were most productive and were even asked our individual preferences, only to be told we have to be in the office 5 days a week. A lot of senior employees get to stay remote since upper management knows people who have options won't chose to move to a city like Wilmington. If entry or mid level employees leave over it they can just be replaced by graduates from the local college. Pay is well below market, insultingly so for certain roles. Every person I know who has left for other companies did so with substantial pay bumps. We got told our pay is in the upper 90% of the market, which is demonstrably a lie. The company is currently in a legal battle for allegedly attempting to keep wages low in the area. To top it all off, less than 2 weeks after forcing everyone back into the office we get hit with news of a mass layoff first thing in the morning. So people had to get up, go into the office, and be told they're losing their jobs. I'm sure the C Suite considered all other measures before layoffs, including cutting their own multi-million dollars salaries, right?

1.0
Apr 22, 2024

Bad Experience

Recommend
CEO approval
Business Outlook

Pros

It's a job to put on your resume

Cons

Everything was great until RTO/layoffs. Since then the company as a whole has been on a decline. More pressure, tighter deadlines, and overall worse culture. Company won't admit it but they are doing everything in their power to get people to want to quit so they won't need to do more layoffs. Most of the strongest engineers have already left. The office is basically half empty at all times and nobody really wants to be there. The "culture" is the most sterile corporate nonsense ever. Most people are underpaid by $20k, and raises are simply nonexistent. I've also seen very skilled engineers denied promotions for no reason. Management is terrible, it's a combination of people who want updates every hour and people that you don't even know exist. Seeing what was once a great place to work collapse over the past 2 years is sad. I wouldn't recommend anyone to work here.

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nCino Response
2y
This post is so fraught with false statements that we will only respond with some basic facts: 1. Our attrition is consistently lower than industry standards. 2. We have an annual merit increase process for all employees and two additional cycles where we adjust high performer salaries for a total of 3 annual opportunities for pay adjustments; 3. All employees are paid within competitive salary ranges in the market in which they work. 3. We have added over 200 new employees since the beginning of our new fiscal year (Feb 1). The voice of our employees who are committed to actively helping to continue make nCino a great place to work is important to us. We are about to launch another global listening tour where we are capturing their voice to help us identify where we are doing well and where we have opportunities for improvements. We hope you have found a new opportunity where you too can be that positive voice to assist your new employer in being a great place to work.
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Glassdoor has 672 nCino reviews submitted anonymously by nCino employees. Read employee reviews and ratings on Glassdoor to decide if nCino is right for you.