nCino reviews

3.8

72% would recommend to a friend

(628 total reviews)
avatar

Sean Desmond

71% approve of CEO

56% positive business outlook

nCino has an employee rating of 3.8 out of 5 stars, based on 628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The nCino employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

628 reviews
5.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

The Leadership, Culture, and Work Environment are overall great.

Cons

The pay could be better compared to other areas in the US.

avatar
nCino Response
2y
Thank you for taking the time to submit your review. Your feedback as an active employee is very meaningful to us. And we appreciate your thoughts regarding pay. We hope that you have heard and experienced all of the changes and investment we have made up to this point and please know that the work is not finished. Thank you again for sharing your thoughts and for your contributions and commitment to nCino. We appreciate you!
2.0
Sep 12, 2023

Low morale due to major changes in the past year

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've gotten to work with some great people. Some have left, others have stayed. PTO is solid, and I've never had to fight for any time I've requested off. The pay isn't stellar, but it doesn't feel unfair either. Great HSA as well.

Cons

My main concern, as is the trend with most reviews in the past ten months, is the mandate to return to office five days per week. HQ in Wilmington made the change at the beginning of this year right as 7% of employees were let go, and SLC is making the change in October. HR responded to a recent Glassdoor review stating that they no longer feel the need to defend their decision to return to office. That's very disheartening to hear as a SLC employee who is about to undergo the change. The decision to move back to the office for us was coupled with the announcement that the office was moving from Cottonwood Heights to Lehi (about 25 miles away). Anyone who has experienced rush hour traffic at Point of the Mountain knows that this change isn't minor. SLC is simply a more sprawled out city than Wilmington, and I think our executive team needs to consider that. Supposedly, the move back to the office at HQ hasn't resulted in major attrition, but morale has felt low, and the reviews and average rating on Glassdoor reflects unease within the company. People made important financial and personal decisions based on the lie that we wouldn't ever go back to a 5-day-a-week in office company. For reference, search for a WECT Channel 6 News article on May 26, 2021 where Pierre discussed a hybrid model. He's quoted saying, “I will let them work where they feel they can do their best work," but that, "We’re going to make it so exciting to be back in the office, to collaborate with your friends and colleagues, that I think we will see people working in the office two or three days a week, maybe four days sometimes.” If I had my choice, I'd rather that nCino proved that they could make going back to the office exciting while letting us work where we feel we can do our best work. At the very least, I want to believe that our feedback will be heard as the SLC office makes the change. It's a decision that is clearly upsetting many people. Shutting reviews down with responses that say that the company doesn't feel the need to defend itself anymore—despite nearly every review bringing it up as a massive con—feels disingenuous and soulless.

avatar
nCino Response
2y
Thank you for taking the time to share you thoughts. However, as you share in your feedback, we are no longer debating nor defending our decision to return to office. This decision is in no way intended to shut down feedback from our employees. We create numerous forums and opportunities for our employees to share their thoughts and feedback and to ask questions that are on their minds. We do this to constantly demonstrates our commitment to capturing the thoughts, ideas and suggestions of our workforce - and that feedback has and will continue to influence many decisions and outcomes. However, the decision to return to office has been made and we are not changing that decision. We have promised to continue to offer the flexibility that we have always offered our global team members to ensure they are able to successfully integrate their work and life. Thank you again for your feedback.
2.0
Sep 2, 2023

Low pay but "great culture"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

my peers are awesome come here if you want to focus on life outside of work, as the focus on work-life balance is top notch (you'll have to go against this trend if you want promos though)

Cons

super low pay (the word that's given out is that they're paying market rate for the location they hire in, but they hire across many areas including HCOL locations) not enough growth opportunities not enough transparency into pay (although they are slowly changing that) influence from leadership can be hit or miss (there should be a lot of emphasis on up-leveling soft skills for those roles, but the "trainings" don't happen enough)

avatar
nCino Response
2y
Thank you taking the time to post your review. We continue to focus on our approach to Total Rewards, from a global perspective, which includes our approach to base pay, incentives, benefits and perks. We are very proud of the fact that our Total Rewards approach offers our employees a very competitive salary. As you shared, we continue to ensure that we are not complacent with our salary approach as we want to continue to attract and retain the very best talent. One correction, our market data is not specific to Wilmington, NC. As a global employer, we base our pay on all of the markets in which we operate. In the US, we incorporate many views into our compensation analysis that ensures we are paying against national, not city-specific, salary data. Again, we appreciate you sharing that we are continuing to offer a great culture and environment and that we are continuing to grow in areas. We know nothing is perfect and want to continue to be the best for our employees so that they can fully integrate their lives and their work and feel they can be successful in both.
Viewing 166 - 168 of 628 Reviews

Glassdoor has 674 nCino reviews submitted anonymously by nCino employees. Read employee reviews and ratings on Glassdoor to decide if nCino is right for you.